Experienced Customer Service Representative – Delivering Exceptional Support and Driving Sales Growth at blithequark

Introduction to blithequark

At blithequark, we are driven by a passion for making a difference in the world. Our commitment to promoting positive change, whether through charitable initiatives or creating cutting-edge technology that enhances people's lives, sets us apart as a leader in our industry. We strive to foster a culture of innovation, inclusivity, and exceptional customer service, and we are seeking talented individuals to join our team as Customer Service Representatives.

Job Overview

As a Customer Service Representative at blithequark, you will play a critical role in delivering exceptional support to our customers, driving sales growth, and promoting our brand. You will be responsible for generating retail sales, learning and uncovering customers' needs, positioning product insights and solution recommendations, and closing sales using phenomenal communication skills. If you are a motivated and customer-focused individual with a passion for cutting-edge technology, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the blithequark network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Refine your sales skills through outbound calls to current blithequark customers interested in our products and services.

Requirements and Qualifications

To be successful in this role, you will need to possess a combination of skills, experience, and personal qualities. The essential requirements include:

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Preferred qualifications include a strong track record of sales performance, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Exceptional customer service skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong sales and negotiation skills.
• Ability to learn and adapt quickly.
• Strong problem-solving and analytical skills.

Career Growth and Development

At blithequark, we are committed to supporting the career growth and development of our employees. As a Customer Service Representative, you will have access to ongoing training and development opportunities, including:

• Ongoing training and up-skill in operational functions across merchandising and inventory.
• Refine your sales skills through outbound calls to current blithequark customers interested in our products and services.
• Opportunities for career advancement and professional growth.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture. Our work environment is dynamic, fast-paced, and supportive, and we offer a range of benefits and perks to support our employees' well-being and career growth. These include:

• Comprehensive benefits program, including health and wellness benefits, 6% 401(k) match, stock awards, and paid leave.
• Opportunities for career advancement and professional growth.
• Reduced pricing on blithequark products and services.
• Up to four months of paid parental leave.
• Up to $8K in annual tuition assistance.

Compensation and Benefits

The salary range for this role is $43,000-$56,000 per year, which consists of both base pay and team-based commission. You will also be eligible for individual incentives and bonuses. Our comprehensive benefits program is designed to support your career growth and personal well-being, and includes a range of benefits and perks, such as health and wellness benefits, paid leave, and tuition assistance.

How to Apply

If you are a motivated and customer-focused individual with a passion for cutting-edge technology, we encourage you to apply for this exciting opportunity. To apply, please submit your application, including your resume and a cover letter. An evaluation will be necessary, and it won't take more than twenty minutes to accomplish. If you advance, one of our recruiters will be in contact to furnish you with more details about the job and attend to any concerns.

Conclusion

At blithequark, we are committed to delivering exceptional customer service and driving sales growth. If you are a talented and motivated individual with a passion for cutting-edge technology, we encourage you to join our team as a Customer Service Representative. With a competitive salary range, comprehensive benefits program, and opportunities for career growth and development, this is an exciting opportunity to take your career to the next level. Apply now to join our team and start making a difference in the world.