Customer Development Manager - Insights and Analytics Expert for Top National Customer at blithequark - Remote Opportunity

Unlock Your Career Potential at blithequark

Join blithequark, a leading industry player with a legacy of success spanning over 50 years. As a family-owned, privately held company, we've been recognized by Newsweek as a Most Loved Workplace and featured on Forbes' lists for Largest Private Companies and Best Employers for Diversity. At blithequark, we're committed to investing in our people and providing a work environment that fosters continuous learning and growth.

About the Role

We're seeking an experienced Customer Development Manager to drive category strategies in alignment with customer priorities. As the Insights and Analytics expert supporting a Top National Customer, you'll leverage your analytical and thought leadership skills to analyze data, identify opportunities, and make recommendations that drive category and customer growth.

Primary Responsibilities

• Manage data sources to monitor the field execution of vendor programs & assortments, ensuring seamless execution and optimization.
• Communicate complex and detailed information to multiple stakeholders with varying knowledge levels, presenting insights and recommendations effectively.
• Stay abreast of industry best practices in analytics and provide actionable information to drive sales, margin, and market development goals.
• Analyze and report data to identify trends, issues, or exceptions, driving improvement and finding solutions to optimize results.
• Track category performance, including sales, profits, margins, and market share, to inform strategic decisions.
• Develop, communicate, execute, and monitor performance metrics and goals relevant to each business, ensuring alignment with customer priorities.
• Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats.
• Evaluate supplier performance and provide recommendations to enhance inventory and fill rate objectives.
• Apply customer, consumer, and industry insights using market research data to drive category growth and deliver business results.
• Ensure superior client satisfaction by providing in-depth analytics and contributing to team problem-solving efforts.
• Manage multiple priorities in a fast-paced environment, performing other job-related duties as assigned.

Minimum Qualifications

To succeed in this role, you'll need:

• A Bachelor's Degree and experience within the CPG sector, preferably in Adult Beverage; experience working with Costco is a valuable asset.
• Strong analytical, problem-solving, decision-making, and quantitative analysis skills, with the ability to interpret complex data sets.
• Expertise in category management principles, syndicated data, and shopper/consumer insights (e.g., Numerator/Spectra).
• Understanding of National Chain Sales, Retail, and Distributor operations, with the ability to collaborate with external retail customers, key suppliers, and internal teams.
• Assertive leadership and decision-making skills, with an aptitude for understanding changing market dynamics and resolving complex problems.
• Intermediate to advanced knowledge of Excel and PowerPoint, with the ability to create effective reports and presentations.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel.
• A proven track record of success in a similar role, with strong leadership and decision-making capabilities.

What We Offer

As a full-time employee at blithequark, you'll enjoy a comprehensive benefits package, including:

• Medical, dental, and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage and life insurance plans
• A 401(k) plan to support your retirement goals
• Tuition reimbursement and a wellness program to support your personal and professional growth
• Parental leave, vacation accrual, and paid sick leave to ensure a healthy work-life balance

Work Environment and Culture

At blithequark, we pride ourselves on a culture that values respect, inclusivity, and employee engagement. Our work environment is designed to foster collaboration, creativity, and continuous learning. As a remote team member, you'll have the flexibility to work from anywhere while staying connected with our global team.

Career Growth Opportunities

We're committed to helping you grow and develop your skills, with opportunities for career advancement and professional development. As a Customer Development Manager, you'll have the chance to:

• Develop your analytical and leadership skills, driving business results and category growth.
• Collaborate with cross-functional teams to drive strategic initiatives and deliver customer value.
• Stay up-to-date with industry trends and best practices, applying your knowledge to drive innovation and improvement.

Compensation and Benefits

We offer competitive compensation and a comprehensive benefits package to support your overall well-being. While specific details may vary, we're committed to providing a rewarding and fulfilling work experience.

Join Our Team

If you're a motivated and experienced professional looking to drive business growth and category development, we want to hear from you. Apply now to join blithequark as a Customer Development Manager and unlock your career potential.

blithequark is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of their background, culture, or personal characteristics.