Desktop Systems Specialist – Remote Technology Expert – Walt Disney Company

Join the Magic: Desktop Systems Specialist Opportunity at The Walt Disney Company Are you a tech-savvy individual with a passion for Disney? Do you have a knack for troubleshooting and solving technical issues? The Walt Disney Company is seeking a highly skilled and motivated Desktop Systems Specialist to join our remote technology team. As a key member of our technology department, you will play a crucial role in ensuring our desktop systems run smoothly and efficiently, creating magical experiences for our guests and employees alike. About The Walt Disney Company The Walt Disney Company is a world-renowned entertainment and media conglomerate, known for its innovative approach to storytelling and technology. With a rich history spanning nearly a century, we have established ourselves as a leader in the entertainment industry, bringing joy and magic to audiences around the globe. Our technology team is at the forefront of this innovation, driving the development of cutting-edge solutions that enhance the guest experience and support our business operations. Job Summary As a Desktop Systems Specialist, you will be responsible for managing and maintaining our desktop systems, including hardware, software, and peripherals. You will troubleshoot and resolve technical issues, conduct regular inspections and updates, and collaborate with other team members to implement new systems and upgrades. Your expertise will help us ensure the security, integrity, and optimal performance of our desktop systems, supporting the success of our business and the magic of our brand. Key Responsibilities • Desktop Systems Management: Manage and maintain all desktop systems within the company, including hardware, software, and peripherals. • Troubleshooting and Support: Troubleshoot and resolve technical issues related to desktop systems in a timely and efficient manner, providing technical support and guidance to end-users. • Regular Inspections and Updates: Conduct regular inspections and updates of desktop systems to ensure proper functioning and security. • Collaboration and Implementation: Collaborate with other members of the technology department to implement new systems and upgrades, staying up-to-date with emerging technologies and trends in the desktop systems field. • Documentation and Inventory Management: Develop and maintain documentation for desktop systems, including standard operating procedures and user guides, and maintain inventory and asset management of all desktop systems and related equipment. • Vendor Management and Customer Service: Work closely with vendors and service providers to ensure timely and effective resolution of technical issues, providing excellent customer service and support to all employees. Essential Qualifications • Technical Background: Strong technical background in desktop systems, including hardware, software, and peripherals. • Troubleshooting and Problem-Solving: Excellent troubleshooting and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. • Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to work effectively with end-users, vendors, and other team members. • Organizational and Time Management: Ability to manage and prioritize multiple tasks and projects simultaneously, meeting deadlines and delivering high-quality results. Preferred Qualifications • Disney Experience: Previous experience working with The Walt Disney Company or in a similar industry. • Technical Certifications: Relevant technical certifications, such as CompTIA A+ or Microsoft Certified Professional. • Scripting and Automation: Experience with scripting languages, such as PowerShell or Python, and automation tools. Skills and Competencies • Technical Expertise: Strong technical expertise in desktop systems, including hardware, software, and peripherals. • Analytical and Problem-Solving: Excellent analytical and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. • Communication and Collaboration: Strong communication and collaboration skills, with the ability to work effectively with end-users, vendors, and other team members. • Adaptability and Flexibility: Ability to adapt to changing priorities and technologies, with a focus on continuous learning and improvement. Career Growth Opportunities and Learning Benefits At The Walt Disney Company, we are committed to the growth and development of our employees. As a Desktop Systems Specialist, you will have access to: • Training and Development: Comprehensive training and development programs, including technical training, leadership development, and mentorship opportunities. • Career Advancement: Opportunities for career advancement and growth within the technology department. • Industry Recognition: Recognition and rewards for outstanding performance and contributions to the company. Work Environment and Company Culture As a remote Desktop Systems Specialist, you will have the flexibility to work from home and enjoy a better work-life balance. Our company culture is built on: • Diversity and Inclusion: A commitment to diversity and inclusion, with a focus on creating an inclusive environment for all employees. • Collaboration and Teamwork: A collaborative and team-oriented work environment, with opportunities for cross-functional collaboration and knowledge-sharing. • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company. Compensation, Perks, and Benefits We offer a comprehensive total rewards package, including: • Competitive Salary: A competitive salary range for this role. • Benefits and Perks: Comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Conclusion If you are a motivated and skilled Desktop Systems Specialist with a passion for technology and Disney, we encourage you to apply for this exciting opportunity. As a key member of our technology team, you will play a crucial role in ensuring the success of our business and the magic of our brand. Apply now and take the first step towards a rewarding new role! Apply To This Job Apply This Job Apply tot his job Apply To this Job