Customer Service Representative – Part Time

Description: • Provide superior customer service to attendees, exhibitors, and others in a fast paced environment. • Schedule: Monday- Friday (12:00 PM-5:00 PM EST) with occasional overtime and/or weekend availability. • Demonstrates professional customer service skills at all times. • Uses problem-solving skills and efficient use of resources to identify guest issues quickly. • Ensure accurate data entry of transaction details necessary to complete daily telephone, chat, and email transactions. • Adheres to PCI compliance rules and regulations. • Delivers appropriate communication to internal teams to resolve guest issues and/or resolve technical trends. Requirements: • Bachelor’s degree or equivalent customer service experience required. • Proven record with strong customer service skills; minimum one year experience in customer-facing role. • Must be very detail oriented and have strong problem solving skills. • Professional oral communication, written communication, and effective listening skills. • Dependable – reliable and on time for all scheduled shifts. • Strong MS Office skills (Word, Excel, PowerPoint) along with the technical aptitude to learn new technology. Benefits: • Medical • Dental • Vision • Life insurance • Disability • 401k • Tuition reimbursement • Paid time off Apply tot his job Apply To this Job