Experienced Data Entry Operator – Claims Processing and Eligibility Records Management at blithequark

Introduction to blithequark

At blithequark, we are dedicated to improving oral health through innovative benefit plans, advocacy, and community support. As one of the largest dental plan administrators in the country, we are part of a prestigious network that operates two of the largest dental networks in the nation. Our mission is to build healthy, smart, vibrant communities for all, and we achieve this by investing in initiatives that promote public health, education, and economic development. We celebrate our unique culture, which we call "All In" – a mindset, feeling, and attitude that we embody in everything we do, from taking charge of our careers to helping colleagues and lending a hand in the community.

Job Summary

We are seeking an experienced Data Entry Operator to join our team at blithequark. As a Data Entry Operator, you will play a critical role in processing claims and updating eligibility records, ensuring that our systems are accurate and up-to-date. You will be responsible for entering claims and eligibility records into our system, retrieving and reconciling information, and maintaining related departmental records and files. If you have a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Enter claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.
• Retrieve and reconcile information in files when claims are rejected by the system
• Determine whether inaccurate data should be updated, routed, or adjudicated
• Correct and update claim information entered through the optical scanning or data entry process
• Maintain related departmental records and files
• Operate office equipment, which may include a personal computer, copier, fax machine, etc.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Possess a high school diploma or equivalent
• One year of work experience in an office environment
• Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour)
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Preferred Qualifications

While not essential, the following preferred qualifications will be an asset in this role:

• Previous experience in data entry or claims processing
• Knowledge of dental terminology and insurance concepts
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with attention to detail

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Data Entry Operator, you will have access to training and development opportunities to enhance your skills and knowledge. You will also have the opportunity to work with a talented team of professionals who are passionate about improving oral health and building healthy, smart, vibrant communities.

Work Environment and Company Culture

Our work environment is dynamic, supportive, and inclusive. We celebrate diverse thought, encourage innovation, and empower employees to take charge of their careers. Our company culture is built on the principles of respect, integrity, and excellence, and we strive to create a workplace that is engaging, challenging, and rewarding.

Compensation, Perks, and Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals. Additionally, employees receive eight hours of paid volunteer time each year, plus access to an on-staff health coach and personal trainer, virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center.

Conclusion

If you are a motivated and detail-oriented individual who is passionate about improving oral health and building healthy, smart, vibrant communities, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Data Entry Operator, you will play a critical role in processing claims and updating eligibility records, and you will have the opportunity to work with a talented team of professionals who are dedicated to making a difference. Apply today and take the first step towards a rewarding and challenging career at blithequark!