**Customer Service Representative (Full-time) - Afternoon and Weekend Availability at blithequark**
Are you ready to embark on an extraordinary customer service journey? At blithequark, we're on a mission to revolutionize the way we interact with customers, and we're seeking talented Customer Service Superstars like YOU to join our dynamic team. If you're passionate about delivering exceptional experiences, growing with a fast-paced organization, and making a real difference, this is the perfect opportunity for you!
**Who We're Looking For**
We're on the hunt for exceptional individuals who embody the following qualities:
* **Customer Service Extraordinaire**: You possess a natural ability to maintain a friendly demeanor over the phone, even in the most challenging situations.
* **Reliable Team Player**: Your punctuality and collaborative spirit make you an invaluable asset to our team.
* **Positive Vibes Only**: Your radiant energy uplifts everyone around you, creating a contagious atmosphere of enthusiasm and motivation.
* **Educational Foundation**: You've mastered the fundamental academic skills, holding a high school diploma or equivalent.
* **Typing Prodigy**: Your typing speed exceeds 40 words per minute, allowing you to efficiently manage multiple tasks.
* **Flexible and Proactive**: You adapt seamlessly to new challenges and enthusiastically embrace opportunities for growth.
* **Call Center or Customer Service Experience**: While not required, your background in these areas could give you a competitive edge.
* **Tech-Savvy**: You possess computer skills that could even impress a robot, making you a valuable asset in our fast-paced environment.
* **Spanish Proficiency**: This skill is highly advantageous for the role, and we'll verify your proficiency (although it's not mandatory).
**Who We Are**
At blithequark, we're a rapidly growing organization with endless room for growth and development. We trust, support, and celebrate each other while championing small businesses and entrepreneurs. Our core values – GROWTH, GOALS, and GRATITUDE – are at the heart of everything we do.
**What We Offer**
* **Competitive Compensation**: Enjoy a starting pay rate of $15.00-$16.00 per hour, with opportunities for growth and advancement.
* **High-Five Workplace**: Experience a work environment where high standards meet high fives, fostering a culture of excellence and recognition.
* **Your Voice Matters**: Make a real difference in the lives of small business owners and entrepreneurs, providing exceptional customer service and support.
* **Career Growth**: Enjoy tremendous opportunities for advancement, professional development, and skill-building.
* **PAID Birthdays Off**: Celebrate your special day with a paid day off, because you deserve it!
* **PAID Gym Membership**: Stay fit while you work, with a paid gym membership to help you maintain a healthy work-life balance.
* **PAID Life Insurance and Short-term Disability**: Enjoy peace of mind with comprehensive benefits that protect you and your loved ones.
* **Medical, Dental, and Vision Benefits**: Receive comprehensive health coverage to ensure your well-being.
* **Free Mental Health Counseling**: Prioritize your mental health and wellness with access to free counseling services.
* **Holiday Pay**: Keep the celebrations rolling with paid holiday time off.
* **Work-from-Home Flexibility**: After 90 days, based on your performance, you may be eligible to work from home, allowing you to maintain a healthy work-life balance.
* **Paid Time Off**: Recharge your superpowers with paid time off to relax, recharge, and refocus.
**What You'll Be Doing**
As a Customer Service Representative at blithequark, you'll have the opportunity to:
* **Rock the Phones**: Provide exceptional customer service, supporting small business owners and entrepreneurs nationwide.
* **Schedule Appointments**: Handle tasks efficiently, scheduling appointments and managing customer interactions with ease.
* **Spread Positivity and Confidence**: Boost customer morale, providing a positive and uplifting experience for every interaction.
* **Live Our Core Values**: Embody GROWTH, GOALS, and GRATITUDE in everything you do, making a real difference in the lives of our customers.
* **Be Part of a Fun, Inclusive, and Learning Environment**: Join a dynamic team that values collaboration, growth, and fun, where you'll learn and develop new skills every day.
**Additional Information**
* **Job Type**: Full-time, 40 hours per week.
* **Shifts Available**: Depending on your availability, shifts are available between 9 am and 8 pm, Monday through Friday, with weekend availability required.
* **Shift Structure**: 5 days a week, 8-hour shifts, with opportunities for flexibility and work-life balance.
* **Work Setting**: In-person, with an opportunity to work from home after training.
* **Work Location**: Ogden, UT 84404.
* **Physical Work Requirements**: Able to sit, talk, and work on a computer for long periods.
If you're ready to join a dynamic team that values growth, excellence, and customer satisfaction, apply now to become a Customer Service Representative at blithequark!
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