Retail Auto Relationship Manager (Virtual)
About the position
Responsibilities
• Build and maintain relationships with medium to large and complex high producing auto dealer accounts within the assigned market territory.
• Manage auto applications, loan volume, and overall stability of the credit portfolio of assigned auto dealerships.
• Establish and maintain dealer relationships and terminate non-performing dealers.
• Resolve complex situations and exercise independent judgment while adhering to policies, procedures, and compliance requirements.
• Interface with all levels of management, both internal and external partners.
Requirements
• 2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through work experience, training, military experience, or education.
Nice-to-haves
• Previous experience with auto operations, sales, and/or credit.
• Wells Fargo Auto sales management and business development territory experience.
• Experience with Wells Fargo Dealer Services systems and platforms.
• Dealer services or auto finance risk experience.
• Previous auto finance industry experience.
• Client account relationship development and management experience.
• Proficient experience with Salesforce.
• Tableau experience.
• Knowledge and understanding of data warehouse analysis.
• Knowledge and experience of CRS, DEALERTRAK, and other Auto Applications.
• Experience working in a virtual dialog environment.
• Strong time management skills and ability to meet deadlines.
Benefits
• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement
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