**Experienced Virtual Customer Support Agent - Work from Home with blithequark**

Join the blithequark Family as a Virtual Customer Support Agent

Are you a customer service professional looking for a flexible and rewarding work-from-home opportunity? Do you have a passion for helping others and providing exceptional support? blithequark is seeking experienced and motivated individuals to join our team as Virtual Customer Support Agents. As a blithequark team member, you'll have the opportunity to work from the comfort of your own home, choose your own hours, and enjoy a competitive compensation package.

About blithequark

blithequark is a leading provider of virtual customer support services, offering a wide range of solutions to meet the needs of our clients. We're a family-oriented company that values flexibility, autonomy, and exceptional customer service. Our virtual agents are true professionals with relatable personalities and a "bend-over-backwards for you" mentality. We're committed to providing a supportive and inclusive work environment that allows our team members to thrive.

Key Responsibilities

• Provide exceptional customer support via phone, video calls, and live chats
• Assist customers with their queries and concerns in a professional and courteous manner
• Utilize your home computer and remotely connect to our system to answer inbound calls and chats
• Participate in training and certification programs to enhance your skills and knowledge
• Work independently in a home office setting with minimal supervision
• Meet or exceed performance targets and customer satisfaction goals

Essential Qualifications

Experience Requirements

• 6+ months of customer service and/or administrative experience (call center or phone support experience preferred)
• High level of professionalism and excellent communication skills
• Excellent typing skills (40+ wpm) and computer skills (Microsoft Office, Google Suite, etc.)
• Ability to work independently and as part of a team
• Willingness to work overtime and/or weekends if necessary

Technical Requirements

• CPU: i5 (or equivalent), i7 recommended (no Atom, Celeron, Pentium, Opteron processors)
• Internet: 5Mbs down speed minimum, 3Mbs up speed minimum
• Network Latency: Max 250 MS latency max
• OS: Win 8.1 (64bit), Win 10 (64bit)
• RAM: 4GB minimum, 8GB recommended
• Home office setup with ethernet cord and nearby router or wall for firewall/security purposes

Preferred Qualifications

• Previous experience in a virtual or remote work environment
• Knowledge of customer relationship management (CRM) software
• Experience with live chat software and other customer support tools
• Strong problem-solving and analytical skills

What We Offer

Compensation and Benefits

• Competitive hourly rate: $10/hour starting + bonuses/incentives (with the opportunity to make $30,000-60,000+ per year)
• Flexible scheduling: choose your own hours, work a minimum of 40 hours per week
• Autonomy: work independently in a home office setting
• Opportunities for career growth and professional development
• Comprehensive training and certification programs

Work Environment and Culture

• Family-oriented company with a supportive and inclusive work environment
• Flexible work arrangements: work from home, choose your own hours
• Opportunities for socialization and team-building through virtual events and activities
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual looking for a rewarding work-from-home opportunity, we encourage you to apply to join the blithequark team. With over 2,000 full-time immediate openings, we're excited to welcome new team members and provide them with the tools and support they need to succeed.

Don't miss this opportunity to join a dynamic and growing company like blithequark. Apply now and start your journey as a Virtual Customer Support Agent!