Experienced Full-Time Live Chat Specialist – Customer Service & Lead Generation for Automotive Clients in a Remote Setting

Join the Team at Blithequark: Where Customer Service Meets Innovation

Blithequark is seeking highly skilled and enthusiastic Live Chat Specialists to join our dynamic team! As a Live Chat Specialist at Blithequark, you will play a crucial role in delivering exceptional customer service and generating leads for our automotive dealer clients through online chat conversations. If you're passionate about providing top-notch service, working in a fast-paced environment, and are based in one of the specified states, we want to hear from you!

About Blithequark

Blithequark, an affiliate of a leading industry player, is a forward-thinking organization that values innovation, customer satisfaction, and employee growth. Our team is dedicated to providing cutting-edge solutions to the automotive industry, and we're looking for talented individuals like you to help us achieve our goals. At Blithequark, we foster a relaxed yet professional work environment that encourages collaboration, creativity, and fun.

Key Responsibilities:

• Customer Engagement: Handle a wide variety of customer inquiries via online chat, providing accurate and timely information about our products and services.
• Lead Generation: Narrow down appointment information to schedule appointments and capture customer contact information for lead generation and client review.
• Interaction Summarization: Summarize interactions based on customer needs for client review, ensuring that all relevant details are captured and communicated effectively.
• Knowledge Development: Develop and maintain a knowledge base of evolving products and services, staying up-to-date on the latest industry trends and developments.
• Multitasking: Demonstrate strong multitasking skills, handling multiple chat conversations simultaneously while maintaining a high level of quality and professionalism.

Essential Qualifications:

• Previous Experience: Previous experience in retail customer service or the automotive industry is preferred but not necessary; we're looking for candidates with a strong passion for customer service and a willingness to learn.
• Technical Skills: Basic internet and window-based computer skills; experience with gaming or other fast-paced environments is helpful.
• Communication Skills: Excellent written and verbal communication skills, with the ability to adapt to change and thrive in a quick-paced work environment.
• Positive Demeanor: A positive and professional demeanor, with a strong ability to multitask and maintain a high level of quality and professionalism.

Preferred Qualifications:

• Industry Knowledge: Familiarity with the automotive industry or customer service experience in a similar field.
• Technical Proficiency: Experience with customer relationship management (CRM) software or other technology-based tools.

Candidate Requirements:

To be considered for this opportunity, you must:

• Reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin.
• Own a computer or laptop with a webcam and microphone.
• Be available to attend four weeks of paid, remote training via Zoom, Tuesday through Saturday, from 11:00 AM to 7:30 PM EDT.
• Be able to work five days a week, including a Saturday or Sunday.

What We Offer:

At Blithequark, we're committed to providing our team members with a supportive and growth-oriented environment. Here are just a few of the benefits and perks we offer:

• Competitive Pay: $13.00 per hour, with opportunities for advancement and professional growth.
• Comprehensive Benefits: 401(k) plan, 401(k) matching, on-the-job training, and a referral program.
• Flexible Work Arrangements: Remote work opportunity with flexible scheduling, including day, evening, and night shifts.
• Professional Development: Opportunities for career growth and skill development in a dynamic and innovative industry.
• Healthy Work Environment: A non-smoking environment that promotes a healthy lifestyle.

Why Join Blithequark?

At Blithequark, we're passionate about delivering exceptional customer service and driving innovation in the automotive industry. As a Live Chat Specialist, you'll have the opportunity to:

• Make a meaningful impact on our clients' businesses and customers' lives.
• Develop valuable skills and expertise in customer service and lead generation.
• Collaborate with a talented and dedicated team of professionals.
• Enjoy a flexible and remote work arrangement with a competitive salary and benefits package.

How to Apply:

If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity at Blithequark. Please submit your application, including your resume and a cover letter, to join our team and start making a difference in the lives of our clients and customers.

Don't miss this chance to join a dynamic team and take your career to the next level! Apply now and become a part of the Blithequark family.