[Remote] ServiceNow Admin- REMOTE

Note: The job is a remote job and is open to candidates in USA. Sensiple Inc. is a technology-driven solutions company specializing in Customer Experience and Digital Transformation. They are seeking a ServiceNow Administrator to perform routine maintenance, manage user accounts, and ensure data integrity within the ServiceNow platform. Responsibilities • Perform routine maintenance tasks (e.g., instance health checks, scheduled jobs, table cleanups). • Configure and maintain forms, lists, and fields using ServiceNow Studio or UI. • Monitor and manage performance, security, and logs of the instance. • Manage user accounts, groups, roles, and access controls (ACLs). • Support clone operations, instance upgrades, and patch management. • Troubleshoot platform issues and work with ServiceNow support when needed. • Ensure data integrity, perform data imports, and manage Cl records in CMDB. • Implement and maintain catalog items, workflows, and business rules. • Acts as a liaison between the business and the platform team, capturing requirements and ensuring stakeholder needs are met. • The Business Process Architect is a consultant with a strong automation and workflow background who supports innovation by working with stakeholders to understand business processes, with the goal of digitizing and automating legacy processes. • Maintains data dictionary-owns data model for the platform, this role is often performed by the platform architect and platform administrators. • Oversees the configuration management database (CMDB), ensuring data accuracy and governance for the platform. • Responsible and owns most configuration work in the platform. • Oversees the implementation and maintenance of platform integrations. • An individual or group that makes sure the organization's security protocols and best practices are followed within the Snow Platform. • Manages day-to-day platform administration, ensuring stability and usability across environments. • Provides technical leadership, documents platform design, and ensures alignment with business strategy. Skills • Perform routine maintenance tasks (e.g., instance health checks, scheduled jobs, table cleanups). • Configure and maintain forms, lists, and fields using ServiceNow Studio or UI. • Monitor and manage performance, security, and logs of the instance. • Manage user accounts, groups, roles, and access controls (ACLs). • Support clone operations, instance upgrades, and patch management. • Troubleshoot platform issues and work with ServiceNow support when needed. • Ensure data integrity, perform data imports, and manage Cl records in CMDB. • Implement and maintain catalog items, workflows, and business rules. • Acts as a liaison between the business and the platform team, capturing requirements and ensuring stakeholder needs are met. • Maintains data dictionary-owns data model for the platform. • Oversees the configuration management database (CMDB), ensuring data accuracy and governance for the platform. • Responsible and owns most configuration work in the platform. • Oversees the implementation and maintenance of platform integrations. • Makes sure the organization's security protocols and best practices are followed within the Snow Platform. • Manages day-to-day platform administration, ensuring stability and usability across environments. • Provides technical leadership, documents platform design, and ensures alignment with business strategy. • Familiarity with core module, (e.g., Incident, Change, CMDB, Catalog). • Basic understanding of JavaScript and Glide API for scripts and rule. • Understanding of ITIL practice, and how they are applied in ServiceNow. • Use of update sets, import sets, ACLs, scheduled jobs, and MID Servers. • Strong troubleshooting skills for both platform and business logic issue. • Ability to prepare, test, and validate during system clones and upgrades. • Work closely with developers, architects, and business users. • ServiceNow Certified System Administrator (CSA) is highly recommended. Company Overview • Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.dice.com. Apply tot his job Apply To this Job