Experienced Technical Product Manager – Cloud Computing, Sales Enablement, and Customer Experience Innovation at blithequark

Introduction to blithequark and the Industry

For over 15 years, blithequark has been at the forefront of the cloud computing revolution, providing a comprehensive and broadly adopted platform that empowers millions of active customers worldwide. As a leader in the tech industry, blithequark offers over 100 fully featured services, supporting the growth journeys of the fastest-growing startups, largest enterprises, and leading government agencies. Our customers work closely with the world's most talented and dedicated salesforce within blithequark to understand and adopt the cloud, accelerating their own growth and success.

About the Role

We are seeking a driven, curious, and passionate Technical Product Manager to join our blithequark Field Experiences (AFX) team. As a key member of our team, you will dive deep into the lives of our salespeople to identify areas for investment, building globally scaled products that help them become the world's best salespeople. In this role, you will leverage your technical expertise and product management skills to simplify, accelerate, or otherwise force multiply the effectiveness of our sales team, driving business growth and customer satisfaction.

Key Responsibilities

• Deeply understand the processes, complex systems ecosystem, and interpersonal networks that our salespeople navigate every day to do their jobs at blithequark
• Identify ways to simplify, accelerate, or otherwise force multiply the effectiveness of our sales team, driving business growth and customer satisfaction
• Develop a deep understanding of sales and sales operations, as well as the various technologies that power them, and bring those technologies to bear at scale to solve a wide range of problems
• Write press releases that imagine what we would say to customers on the release date of a new product to ensure we build the right solutions
• Ideate, incubate, and iterate on ideas until they are ready to present to leadership for review, acceptance, and funding
• Collaborate with cross-functional teams to deliver products and online services on tight deadlines

Essential Qualifications

To be successful in this role, you will have:

• 5+ years of customer-facing product development and product management experience, including defining, launching, and optimizing product and services experience
• A strong technical background and proven track record of product management
• Experience cutting through ambiguity and driving strategy through influencing executive leadership
• A self-starter mindset, approaching complex business questions with data and curiosity, and diving below the surface to identify the root cause and "so what" rather than just superficial trends

Preferred Qualifications

In addition to the essential qualifications, we prefer candidates with:

• Knowledge of agile product development and life-cycle management process
• Experience leading cross-functional teams to deliver products and online services on tight deadlines

Skills and Competencies

To excel in this role, you will possess:

• Strong technical skills, with the ability to understand the systems and technologies behind our products, their limitations, scaling factors, boundary conditions, and reasons for architectural decisions
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and executive leadership
• A customer-obsessed mindset, with a deep understanding of sales and sales operations, and the ability to bring technologies to bear at scale to solve a wide range of problems
• A data-driven approach, with the ability to analyze complex business questions and identify the root cause and "so what"

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping our employees grow and develop in their careers. As a Technical Product Manager, you will have access to:

• Endless knowledge-sharing and mentorship opportunities to help you develop into a better-rounded professional
• Continuous learning and development programs to enhance your skills and stay up-to-date with the latest technologies and trends
• A culture of innovation and experimentation, where you will be empowered to try new things and learn from your successes and failures

Work Environment and Company Culture

At blithequark, we prioritize psychological safety, diversity, and inclusion, and strive to create an environment where every team member can bring their minds and hearts to work every day. We emphasize work-life harmony and believe that achieving success at work should never come at the expense of sacrifices at home. Our company culture is built on the principles of:

• Equity and inclusion of all potential team members
• Diversity of thought, experience, background, and point of view
• Psychological safety as a core prerequisite to true innovation and top performance
• Empowerment and autonomy, where every team member is encouraged to take ownership and make decisions that drive business growth and customer satisfaction

Compensation, Perks, and Benefits

Our compensation reflects the cost of labor across several US geographic markets, with a base pay range of $116,300/year to $201,100/year, depending on market location and job-related knowledge, skills, and experience. In addition to a competitive salary, we offer a range of perks and benefits, including:

• Equity and sign-on payments
• A full range of medical, financial, and/or other benefits
• Flexible working arrangements and work-life harmony
• Opportunities for career growth and development

Conclusion

If you are a driven, curious, and passionate Technical Product Manager looking to make a real impact in the cloud computing industry, we encourage you to apply for this exciting opportunity at blithequark. With our commitment to innovation, customer satisfaction, and employee growth and development, we believe that you will find a rewarding and challenging career with our team. Don't miss out on the chance to join our dynamic and inclusive team and help shape the future of cloud computing.