**Experienced Virtual Customer Support Associate - Maharashtra**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Virtual Customer Support Associate to join our award-winning Customer Service team in Maharashtra. As a Virtual Customer Support Associate, you will be the first point of contact for our customers, providing top-notch support and resolving issues through phone, chat, and email. If you're a hard-working, articulate, and detail-oriented individual with a knack for problem-solving, we encourage you to apply for this exciting opportunity. **About blithequark** At blithequark, we're committed to being Earth's most customer-centric company. Our Customer Service team is a key part of achieving this goal, and we're looking for talented individuals like you to join our ranks. As a Virtual Customer Support Associate, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. We're not just looking for someone to read from a script or follow a set of rules – we want someone who can think on their feet, problem-solve, and deliver personalized support to our customers. **Key Responsibilities** As a Virtual Customer Support Associate, your primary responsibilities will include: * Providing top-notch support to our customers through phone, chat, and email * Resolving customer issues and concerns in a timely and professional manner * Using a variety of tools to navigate, research, and review solutions * Communicating effectively with customers to understand their needs and provide personalized support * Working in a high-energy environment with rotating shifts, including early, late, overnight, weekend, and overtime as required * Maintaining a quiet, distraction-free workspace with a dedicated office space, desk, and chair * Meeting or exceeding performance metrics and targets **What We're Looking For** We're looking for a highly motivated and customer-focused individual who is: * Hard-working, articulate, and detail-oriented * Friendly and customer-focused in every situation * Able to learn quickly and adapt to new situations * Comfortable multi-tasking in a fast-paced environment * Strong communication skills in English (both written and oral fluency) * Available to work varying shifts from Monday to Sunday within the operating hours * Willing and able to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) * From a technical perspective, a minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI) **Benefits and Perks** As a Virtual Customer Support Associate at blithequark, you'll enjoy a range of benefits and perks, including: * Medical insurance * Pension plan * Internet allowance * Lifestyle benefits and retail discounts through our Amazon Extras program * Expert training and ongoing opportunities to learn more and develop your skills * A dynamic and supportive work environment with a team of passionate and dedicated professionals * Opportunities for career growth and advancement within the company **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and develop their careers. As a Virtual Customer Support Associate, you'll have access to a range of training and development opportunities, including: * On-the-job training and coaching * Online training and certification programs * Opportunities to take on new challenges and responsibilities * Regular performance reviews and feedback * Opportunities for career advancement within the company **Work Environment and Company Culture** At blithequark, we're proud of our dynamic and supportive work environment. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a workplace that's inclusive, diverse, and fun. As a Virtual Customer Support Associate, you'll be part of a team that's dedicated to making a difference in the lives of our customers. **Compensation and Benefits** As a Virtual Customer Support Associate at blithequark, you'll enjoy a competitive salary and a range of benefits and perks, including: * Medical insurance * Pension plan * Internet allowance * Lifestyle benefits and retail discounts through our Amazon Extras program * Expert training and ongoing opportunities to learn more and develop your skills **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. To apply, please click on the link below and follow the instructions to complete the application process. Apply Job! **Equal Opportunities Employer** blithequark is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and we value your passion to discover, invent, simplify, and build. **Protecting Your Privacy** Protecting your privacy and the security of your data is a longstanding top priority for blithequark. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. **Basic Qualifications** To be eligible for this role, you must meet the following basic qualifications: * Minimum age: 18 years old * Have the right to work in India * Strong communication skills in English (both written and oral fluency) * The availability to work varying shifts from Monday to Sunday within the operating hours * Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) * You'll need a quiet, distraction-free work space (dedicated office space with a desk and chair) * From a technical perspective, a minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI) **Consent to Recording** I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at blithequark (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that blithequark, blithequark's authorized personnel or third parties authorized by blithequark may capture and store a screenshot of your face which will be used for the purpose of blithequark's internal records purpose and continued identity verification. Further, you may also be required to show a government-issued ID (except Aadhaar card) having your photo to blithequark, blithequark's authorized personnel or third parties authorized by blithequark during your interview stages and on your first day of joining blithequark as an employee. You consent that a screenshot of the government ID may be captured by blithequark or blithequark's authorized personnel, or third parties authorized by blithequark for blithequark's internal records purpose and validation of your identity. Apply for this job