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Mail Handler Assistant - Critical Role in USPS Operations with Excellent Compensation and Benefits

Remote, USA Full-time Posted 2025-11-03

Join the United States Postal Service Team as a Mail Handler Assistant

Are you looking for a rewarding career with excellent compensation and benefits? Do you have a passion for delivering exceptional customer service and ensuring the smooth operation of mail handling processes? If so, we invite you to join the United States Postal Service (USPS) as a Mail Handler Assistant. This critical role plays a vital part in USPS operations, offering a unique opportunity to work with a diverse group of people, develop your skills, and advance your career.

About the United States Postal Service

Founded over two centuries ago, the United States Postal Service is the largest government-related agency, with nearly one million employees managing over 30,000 post office locations across the nation. USPS delivers more than 600 million pieces of mail annually to 142 million delivery points, supported by the largest vehicle fleet of any organization worldwide, with over 200,000 vehicles. Our commitment to inclusivity and diversity is reflected in our work environment, where you will have the opportunity to interact with people from various backgrounds, cultures, and perspectives.

Role Overview

As a Mail Handler Assistant, you will play a crucial role in USPS operations, requiring excellent communication skills to interact effectively with clients, team members, and other departments across various platforms, including email, phone, and in-person meetings. Your primary responsibilities will include customer assistance, mail handling, clerical work, and mail services. You will be an integral part of our team, working to ensure that mail is delivered promptly and efficiently to prevent delays.

Key Responsibilities:

  • Customer Assistance: Address customer inquiries and resolve mail-related issues in a timely and professional manner.
  • Mail Handling: Sort, label, and distribute mail promptly to prevent delays, ensuring that mail is delivered to the correct recipients.
  • Clerical Work: Perform various administrative tasks to support USPS operations, including data entry, record-keeping, and other clerical duties.
  • Mail Services: Assist customers with services such as mail forwarding and temporary holds, providing exceptional customer service and ensuring that customer needs are met.

Requirements and Qualifications

Essential Qualifications:

  • Age: You must be at least 18 years old to apply.
  • Education: A high school diploma or equivalent is required.
  • Communication Skills: Excellent communication skills, both written and verbal, are essential for success in this role.
  • Physical Abilities: You must be able to lift, sort, and handle mail, which may require standing for long periods, bending, and lifting.

Preferred Qualifications:

  • Previous Experience: Previous experience in customer service, mail handling, or a related field is preferred.
  • Computer Skills: Proficiency in computer software, such as Microsoft Office, is desirable.
  • Language Skills: Fluency in multiple languages is an asset, as you will be interacting with customers and team members from diverse backgrounds.

What We Offer

Compensation and Benefits:

  • Competitive Salary: Starting pay rate: $23.47 - $38.62 per hour, with an average annual compensation of $72,400, including full benefits.
  • Paid Time Off: Vacation days, sick leave, and public holidays.
  • Health Benefits: Comprehensive health coverage.
  • Retirement Plan: Secure your future with USPS's retirement benefits.
  • Life Insurance: Coverage options available.

Career Growth and Learning Benefits:

  • Career Advancement: Opportunities for career growth and advancement within USPS.
  • Training and Development: Comprehensive training programs to develop your skills and knowledge.
  • Work-Life Balance: A healthy work-life balance, with flexible scheduling and opportunities for overtime.

Work Environment and Company Culture

At USPS, we are committed to creating a work environment that fosters inclusivity, diversity, and respect. Our company culture values:

  • Diversity and Inclusion: We celebrate our diverse workforce and strive to create an inclusive work environment.
  • Teamwork: Collaboration and teamwork are essential to our success.
  • Customer Service: We prioritize exceptional customer service and strive to exceed customer expectations.

How to Apply

If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for the Mail Handler Assistant position at USPS. To apply, please click on the link below:

Apply To This Job

Don't miss this opportunity to join one of the most respected institutions in the country and take the first step towards a rewarding new role. Apply now and start your career with USPS!

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