Experienced Claim Team Manager for Hail Unit - Remote Opportunity with State Farm

Unlock a Rewarding Career with State Farm: Claim Team Manager - Hail Unit

At State Farm, we're not just an insurance company; we're a community-driven organization dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We're seeking an experienced Claim Team Manager to lead our Hail Unit, a critical component of our claims operations. This is a remote-field position that offers the flexibility of working from home while making a meaningful impact on our customers' lives.

About State Farm and the Role

State Farm is one of the top companies for professional growth in the U.S., known for investing in its employees through competitive compensation, comprehensive benefits, and opportunities for advancement. As a Claim Team Manager in our Hail Unit, you'll be responsible for leading a team of Claim Specialists, ensuring they provide exceptional service to our customers, and making informed decisions that drive business results.

Key Responsibilities

• Leadership and Development: Supervise assigned Claim Specialists, including hiring, training, coaching, development, performance management, and salary administration.
• Claims Operations: Provide direction and serve as a resource for knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage and property damage.
• Unit Management: Review and control the assigned unit's claim activities, including investigations, analyses, evaluations, claim payments, and adjustment expense payments.
• Customer Service: Recognize events that affect customer service and provide timely communications to team members and peers.
• Compliance: Ensure compliance with company procedures, applicable federal/state laws, and legal requirements.
• Licensing and Education: Fulfill state licensing and continuing education requirements, as applicable.
• Physical Demands: May require lifting, carrying, unfolding, and climbing a ladder for inspections on both residential and commercial structures, and working in adverse weather conditions.

Essential Qualifications

To succeed as a Claim Team Manager in our Hail Unit, you'll need:

• Prior leadership experience, preferably in claims operations or a call center environment.
• Effective written and verbal communication skills.
• Demonstrated leadership behaviors, including a customer-centric approach, candid assessment of challenges, and the ability to inspire and energize teams.
• Physical agility to perform tasks that may include frequent lifting, carrying, and climbing a ladder, and navigating roofs at various heights.
• Experience with Xactimate and XactContents is highly desirable.
• A valid driver's license is required.

Preferred Qualifications

While not mandatory, the following qualifications can enhance your application:

• Claims operations and/or call center experience.
• Jurisdictional knowledge and experience working in the insurance industry.
• Previous experience in a role that requires Rope and Harness Safety Training (RAST).

What We Offer

At State Farm, we're committed to providing a comprehensive Total Rewards package that includes:

• A competitive salary ranging from $95,000 to $139,700 annually, based on skills and qualifications.
• An annual bonus based on individual and enterprise performance.
• Annual merit increases.
• 401(k) contribution.
• Paid Time Off (PTO), plus additional days off for Life Leave, Paid Volunteer Time, and an Annual Celebration Day.
• Industry-leading Tuition Assistance Programs.
• Wellness and mental health programs.
• Discounts from hundreds of retailers through our Perks at Work program.

Work Environment and Culture

As a remote-field Claim Team Manager, you'll work from home and utilize a mobile office/vehicle for in-person appointments. We're a flexible and dynamic organization that values work-life balance and supports the well-being of our employees. Our culture is built on the principles of being good neighbors, helping people, investing in our communities, and making the world a better place.

Career Growth and Development

At State Farm, we're committed to helping our employees grow and develop in their careers. As a Claim Team Manager, you'll have opportunities to advance within the organization, take on new challenges, and develop your skills and expertise.

Compensation and Benefits

Our compensation package is designed to be competitive and rewarding. In addition to your salary, you'll be eligible for a range of benefits, including those listed above. We also offer a comprehensive benefits package that includes medical, dental, and vision coverage, as well as life insurance and disability benefits.

Ready to Apply?

If you're a motivated and experienced leader looking to join a dynamic organization, we encourage you to apply now! As a Claim Team Manager in our Hail Unit, you'll play a critical role in driving business results and delivering exceptional service to our customers. We can't wait to review your application and discuss this opportunity further.

Location: Remote, within the State of Texas.

Expected Salary: $95,000 per year.

Join our team and make a meaningful impact on the lives of our customers. Apply today!