Verizon Customer Service Representative

Verizon Customer Service Representative | Dynamic Management Group, Greater Richmond Area At our company, we specialize in business development, sales consulting, and customer acquisition for some of the largest and most recognized brands in the telecommunications and wireless industry, including Verizon. With a strong local presence in the Richmond market, we help clients expand their customer base, increase sales, and deliver outstanding experiences to customers. Our Verizon Customer Service Representatives play a vital role in driving client performance, maintaining strong relationships, and ensuring the successful implementation of wireless and telecom solutions for customers. This is a sales-focused, client-facing role perfect for individuals who are energized by people, performance, and growth. If you're ready to take on a career where you can learn fast, earn well, and grow into leadership, we want to meet you. Your Role As A Verizon Customer Service Representative: • Serve as the main point of contact for clients, providing support and solutions tailored to their wireless and telecom needs throughout the sales process • Present and promote new products, services, and promotions to drive account sales and customer satisfaction • Build lasting relationships through in-person client interactions and strategic follow-ups • Identify opportunities for account upgrades, add-ons, and service changes that benefit the customer and help bolster sales revenue • Collaborate with other Verizon Customer Service Representatives and the sales team to develop and implement local market campaigns • Meet and exceed individual and team performance goals related to client retention, sales growth, and service excellence To Be Our Next Verizon Customer Service Representative, You Have: • A high school diploma or its GED equivalent • 1-2 years of experience in customer service, sales-focused, retail, or hospitality field is desirable • Confident communication skills, with strong interpersonal skills • Drive and ambition to achieve goals and solve problems for customers • An adaptable and eager-to-learn mindset in a fast-paced, team-oriented environment • Comfort with face-to-face interactions and building trust quickly Start your career in a high-demand industry and grow with a company that invests in your future. Apply now to join our Richmond team as a Verizon Customer Service Representative and help connect people to what matters most! Job Type: Full-time Pay: $750.00 - $1,300.00 per week Work Location: In person Apply tot his job Apply To this Job