**Technical Consultant - Customer Onboarding Specialist for AEC Industry Professionals**

Are you passionate about delivering exceptional customer experiences and empowering professionals in the Architecture, Engineering, and Construction (AEC) industry to unlock their full potential? Do you have a knack for teaching and training, and a deep understanding of current and emerging practices in the AEC industry? If so, we want to hear from you! At blithequark, we're on a mission to revolutionize the way our customers interact with our cutting-edge tools and software. As a Technical Consultant - Customer Onboarding Specialist, you'll play a critical role in guiding new customers through the onboarding process, developing learning materials, and leveraging your expertise in CAD and BIM software to understand customer needs and deliver tailored solutions. **About blithequark** blithequark is a global organization that's passionate about empowering professionals in the AEC industry to achieve their goals. With a commitment to diversity and inclusion, we're dedicated to building a workforce that reflects the diversity of our customers and the communities we serve. Our work environment offers the advantages of a small team, where you'll get to know everyone, while being part of a global organization. We're proud to offer a comprehensive benefits package, including flexible time-off policies, comprehensive health, dental, vision, and life insurance, company-matched retirement plans, and more. **Key Responsibilities** As a Technical Consultant - Customer Onboarding Specialist, you'll have the opportunity to: * Guide new customers through the onboarding process from initial purchase to confident everyday use, ensuring they get the most out of our tools and software. * Develop and maintain learning content to support new and existing customers, including live instruction and on-demand learning materials. * Leverage your expertise in CAD and BIM software applications to understand customer needs and product requirements, delivering tailored solutions that meet their unique needs. * Develop and maintain strong customer relationships, advising organizations on deriving value from BIM software and project delivery. **Essential Qualifications** To be successful in this role, you'll need: * A deep understanding of current and emerging practices in the AEC industry, including BIM project delivery. * Experience in the customer onboarding process, with a proven track record of guiding customers from novice to subject matter expert. * Strong training and teaching skills, including live instruction and developing materials for on-demand learning. * Expertise in CAD and BIM software applications, with a strong understanding of customer needs and product requirements. * Excellent customer relationship skills, with a proven ability to develop and maintain strong relationships with customers. **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Experience working with AEC industry professionals, including engineers, detailers, and fabricators. * Familiarity with our tools and software, including ALLPLAN. * A passion for teaching and training, with a desire to empower professionals in the AEC industry to achieve their goals. * A commitment to diversity and inclusion, with a desire to build a workforce that reflects the diversity of our customers and the communities we serve. **Skills and Competencies** To succeed in this role, you'll need to possess: * Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders. * Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues. * A customer-centric approach, with a focus on delivering exceptional customer experiences. * A passion for learning and professional development, with a desire to stay up-to-date with the latest trends and technologies in the AEC industry. * A commitment to diversity and inclusion, with a desire to build a workforce that reflects the diversity of our customers and the communities we serve. **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Technical Consultant - Customer Onboarding Specialist, you'll have access to: * Ongoing training and development opportunities, including workshops, webinars, and conferences. * A comprehensive benefits package, including flexible time-off policies, comprehensive health, dental, vision, and life insurance, company-matched retirement plans, and more. * A global organization with a diverse and inclusive workforce, offering opportunities for career growth and development. * A collaborative and supportive work environment, where you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. **Work Environment and Company Culture** At blithequark, we're proud of our work environment and company culture. We believe in: * Empowering our employees to achieve their goals and make a meaningful impact in the AEC industry. * Fostering a culture of diversity and inclusion, where everyone feels valued and respected. * Providing a comprehensive benefits package that supports the well-being of our employees and their families. * Encouraging ongoing learning and professional development, with a focus on staying up-to-date with the latest trends and technologies in the AEC industry. **Compensation, Perks, and Benefits** As a Technical Consultant - Customer Onboarding Specialist, you'll receive a competitive salary and benefits package, including: * A comprehensive health, dental, vision, and life insurance package. * Company-matched retirement plans. * Flexible time-off policies. * Ongoing training and development opportunities. * A global organization with a diverse and inclusive workforce, offering opportunities for career growth and development. **How to Apply** If you're passionate about delivering exceptional customer experiences and empowering professionals in the AEC industry to unlock their full potential, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience. **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from qualified candidates of all backgrounds, and are proud to be an employer of choice for professionals in the AEC industry. Apply for this job