Entry Level Bi-Lingual Customer Service Representative for a Dynamic and Growing Team at blithequark

Welcome to blithequark: A Leader in Customer-Centric Solutions

At blithequark, we pride ourselves on delivering exceptional customer experiences that set us apart in the industry. As our office continues to grow and expand, we're seeking a highly motivated and bilingual individual to join our team as an Entry Level Bi-Lingual Customer Service Representative. This part-time position is an exciting opportunity to launch your career in customer service and potentially transition into an Insurance Agent role. If you're passionate about providing top-notch service, eager to learn, and fluent in both English and Spanish, we encourage you to apply for this fantastic opportunity.

Job Overview

As a Customer Service Representative at blithequark, you will play a vital role in exceeding customer service standards for our current clients while also assisting prospects who reach out to us. Your primary responsibilities will include responding to customer inquiries, resolving issues, and providing support to our sales team. This position is an ideal stepping stone for those interested in pursuing a career in insurance, and we offer comprehensive training and licensing assistance to help you succeed.

Key Responsibilities:

• Verify phone numbers, addresses, and email addresses with each customer contact and update customer information to ensure accuracy and efficiency.
• Answer incoming phone calls on the first ring, providing prompt and courteous service to our customers.
• Schedule appointments for our sales staff to meet with prospective customers, helping to drive business growth and expansion.
• Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe, ensuring timely and effective communication.
• Call potential leads for quotes and gather information for quotes, helping to identify new business opportunities.
• Respond to customer requests for policy changes and payments, providing excellent customer service and support.

Requirements and Qualifications

To be successful in this role, you'll need to possess an upbeat, positive, and enthusiastic attitude, as well as excellent customer service skills. We're looking for a driven and goal-oriented individual who is fluent in both English and Spanish. While prior experience in sales or insurance is not required, a strong interest in a sales career and a willingness to learn are essential. You must also be committed to obtaining your Property & Casualty and Life & Health licenses, with assistance and support provided by blithequark.

Essential Qualifications:

• Possess an upbeat, positive, and enthusiastic attitude.
• Excellent customer service skills, with a strong focus on providing exceptional service.
• Driven and goal-oriented individual, with a strong desire to succeed.
• Fluent in both English and Spanish, with excellent communication skills.
• Interested in a sales career, with sales experience preferred but not required.
• No insurance experience required, but a willingness to learn and obtain necessary licenses.
• Must be willing to commit to training and applying for both Property & Casualty and Life & Health licenses.

Preferred Qualifications:

• Prior experience in customer service, sales, or a related field.
• Basic knowledge of insurance principles and practices.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
• Proficiency in Microsoft Office and other software applications.

Career Growth and Development Opportunities

At blithequark, we're committed to helping our employees grow and develop in their careers. As a Customer Service Representative, you'll have the opportunity to learn and develop new skills, with comprehensive training and support provided. You'll also have the chance to transition into an Insurance Agent role, with assistance and guidance provided to help you obtain the necessary licenses and certifications.

Benefits and Perks:

• Hourly base salary based on experience, with opportunities for growth and advancement.
• Monday to Friday schedule, with evenings off to maintain a healthy work-life balance.
• Hands-on training and support, to help you succeed in your role.
• Flexible schedule, to accommodate your needs and preferences.
• Opportunities for career growth and advancement, with a clear path for professional development.

Why Join blithequark?

At blithequark, we pride ourselves on our dynamic and supportive work environment, where our employees are valued and empowered to succeed. We offer a range of benefits and perks, including a competitive salary, comprehensive training, and opportunities for career growth and advancement. If you're looking for a challenging and rewarding role with a growing and dynamic company, we encourage you to apply for this exciting opportunity.

How to Apply

To apply for this role, please complete the application form and assessment. We thank all applicants for their interest; however, only those selected for an interview will be contacted. blithequark is an equal opportunities employer, committed to diversity and inclusion in the workplace.

Conclusion

If you're a motivated and bilingual individual looking to launch your career in customer service, we encourage you to apply for this exciting opportunity at blithequark. With comprehensive training, licensing assistance, and opportunities for career growth and advancement, this role is an ideal stepping stone for those interested in pursuing a career in insurance. Don't miss out on this fantastic opportunity to join our dynamic and growing team – apply today and take the first step towards a rewarding and challenging career with blithequark!