Experienced Full Stack Software Engineer – Web & Cloud Application Development

Join the Team at Blithequark: Where Innovation Meets Customer Delight

Blithequark is a leading player in the aviation industry, renowned for its commitment to providing exceptional customer experiences and fostering a culture of innovation and growth. We're on the hunt for talented individuals to join our team, and we're excited to introduce you to an incredible opportunity to be part of our dynamic crew. As a Client Service Specialist at Blithequark, you'll play a vital role in delivering top-notch service to our customers, ensuring their travel experiences are nothing short of amazing.

About Blithequark

At Blithequark, we're passionate about connecting people to what's important in their lives through friendly, reliable, and affordable air travel. Our Client Service Specialists are the face of our company, interacting with customers at various touchpoints, including ticket counters, baggage claim areas, and gate regions. As a Client Service Specialist, you'll be the first point of contact for many of our customers, setting the tone for their entire travel experience.

Job Summary

We're seeking a highly skilled and customer-focused Client Service Specialist to join our team at Blithequark. As a Client Service Specialist, you'll be responsible for providing exceptional customer service, handling ticketing and registration, managing baggage and cargo, and resolving customer complaints in a timely and professional manner. If you're a team player with excellent communication skills, a positive attitude, and a passion for delivering outstanding customer experiences, we want to hear from you!

Key Responsibilities

• Provide friendly and courteous service to all internal and external customers, ensuring their needs are met and exceeded.
• Work collaboratively with colleagues to ensure seamless operations and resolve customer issues efficiently.
• Handle ticketing and registration, including processing payments, making change, and balancing daily transactions.
• Manage baggage and cargo, including checking in and handling customer inquiries.
• Resolve customer complaints and issues in a timely and professional manner, providing solutions and alternatives when necessary.
• Communicate effectively with customers, colleagues, and management via phone, in-person, and public address systems.
• Maintain accurate records and reports, including anomaly and complaint reports.
• Adhere to Blithequark's policies, procedures, and appearance standards.

Requirements and Qualifications

Essential Qualifications:

• High school diploma or equivalent required; bachelor's degree preferred.
• No prior experience necessary; training will be provided.
• Ability to type and use a computer keyboard with adequate speed to fulfill job requirements.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment, handling multiple tasks and priorities.
• Physical ability to lift and move objects up to 70 pounds, climb, bend, stoop, and stand for extended periods.

Preferred Qualifications:

• Previous experience in customer service or a related field.
• Ability to speak multiple languages.
• Experience working in a team environment.

What We Offer

At Blithequark, we're committed to providing our employees with a supportive work environment, opportunities for growth and development, and a comprehensive benefits package. Here are just a few of the perks and benefits you can expect:

• Competitive hourly rate, with opportunities for future increases based on performance.
• Valuable opportunities for overtime and shift differentials.
• Fly free of charge on any open seat on all Blithequark flights (your qualified dependents, too!).
• Blithequark will assist with financing your Retirement Savings Plan with company contributions up to 9.3% of your qualified earnings.
• Potential for annual Profit Sharing contribution in the Blithequark Retirement Savings Plan.
• Comprehensive medical, dental, and vision insurance for you and your qualified dependents.

Our Culture and Values

At Blithequark, we're passionate about creating a workplace culture that's inclusive, supportive, and empowering. We value diversity, equity, and inclusion, and we're committed to providing opportunities for growth and development to all our employees. Here are just a few of the ways we're working to create a positive and engaging work environment:

• We're an equal opportunity employer, committed to diversity and inclusion.
• We offer training and development programs to help you grow and succeed in your career.
• We're passionate about community involvement and giving back to the communities we serve.

How to Apply

If you're excited about the opportunity to join our team at Blithequark, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to meet our next team member!

Conclusion

At Blithequark, we're committed to delivering exceptional customer experiences and fostering a culture of innovation and growth. As a Client Service Specialist, you'll play a vital role in achieving our mission, and we're excited to have you join our team. With competitive pay, comprehensive benefits, and opportunities for growth and development, this is an opportunity you won't want to miss. Apply today and start your journey with Blithequark!