Senior Manager, Provider Partner - DentaQuest Division in Pulaski County, Arkansas: Shaping the Future of Dental Care through Strategic Leadership and Provider Engagement

Transforming Dental Care with DentaQuest: A Unique Opportunity for a Visionary Leader

At Sun Life, we're not just a company; we're a community of innovators, thinkers, and doers passionate about making life brighter for our clients. As part of the DentaQuest division, we're dedicated to managing dental and vision benefits for over 33 million Americans, focusing on prevention and value to make quality care accessible. We're seeking a seasoned Senior Manager, Provider Partner, to join our dynamic team in Pulaski County, Arkansas, and contribute to our mission of improving oral health across the nation.

About DentaQuest and Sun Life

DentaQuest is a leading name in the dental benefits industry, known for its outcomes-based, cost-effective solutions designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. As a part of Sun Life, a global financial services company, DentaQuest leverages the strength and resources of a $126 billion company to drive its mission. Sun Life is committed to helping clients achieve lifetime financial security and live healthier lives, making it an ideal platform for professionals looking to make a meaningful impact.

The Role: Senior Manager, Provider Partner

This role is pivotal in driving the success of our provider engagement strategies, ensuring that our network is robust, accessible, and committed to delivering high-quality care. As a Senior Manager, Provider Partner, you will be responsible for supervising and guiding provider engagement staff, developing strategic plans to address network gaps, and mentoring your team to excel in provider recruitment and engagement.

Key Responsibilities:

• Supervise and guide provider engagement staff to ensure they meet cost and access goals.
• Develop and implement strategic action plans to address network gaps and improve provider engagement.
• Authorize and negotiate special deals to enhance our network offerings.
• Create and implement provider education curriculum to ensure our providers are up-to-date with the latest practices and policies.
• Manage and analyze provider cost reports to identify trends and areas for improvement.
• Participate in and present at client, organized dentistry, and key stakeholder meetings/events.
• Identify continuous improvement opportunities and implement process improvements.
• Coordinate and implement performance management strategies for team members, including hiring, training, and performance evaluations.

What You Bring to the Role

To succeed as a Senior Manager, Provider Partner, you need a strong foundation in healthcare administration, managed care, or a related field, along with a proven track record of leadership and strategic planning. The ideal candidate will have:

• A Bachelor's degree in Business, Healthcare Administration, or a related field.
• At least 5 years of experience in a healthcare practice or managed care environment.
• A minimum of 5 years of supervisory or management experience.
• Previous experience in Medicaid or a similar government program is highly valued.
• Excellent verbal and written communication skills, with the ability to work effectively with diverse stakeholders.
• Proven problem-solving skills and the ability to make sound judgments based on data analysis.
• Proficiency in Microsoft Office and the ability to learn new systems and technologies.

Preferred Qualifications

While not mandatory, the following qualifications can significantly enhance your candidacy:

• An MBA or MHA degree.
• Supervisory or leadership experience in a healthcare or managed care setting.
• Experience in customer service and provider relations.
• A background in communicating with and training provider offices and customers.

Why Join Us?

At Sun Life and DentaQuest, we're committed to creating a work environment that is flexible, inclusive, and empowering. Here, you'll not only find a challenging and rewarding role but also a community that supports your well-being and career growth. Our benefits include:

• A competitive salary and incentive awards based on individual and business performance.
• A comprehensive benefits package, including medical plans, life insurance, and disability programs.
• Retirement and Stock Purchase programs to help build your financial security.
• A flexible work environment with options for remote work.
• Generous vacation and sick time, along with market-leading paid family leave and sabbatical programs.
• Opportunities for career growth and professional development.

Our Culture

We're proud to be a Great Place to Work® Certified company in both Canada and the U.S., recognized for our inclusive culture and commitment to diversity. Our work environment is collaborative, friendly, and caring, with a focus on empowering employees to do their best work. We're passionate about making life brighter for our clients and our community, and we're looking for talented individuals who share this vision.

Ready to Make a Difference?

If you're a motivated and experienced professional looking for a challenging role where you can drive change and improve lives, we want to hear from you. Apply now to join our team as a Senior Manager, Provider Partner, and be part of shaping the future of dental care.

At Sun Life, we're committed to equal employment opportunities and welcome applicants from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join us in making life brighter for our clients and our community. Apply today!