Senior Program Manager - Healthcare Payer Industry - Remote Opportunity with Extensive Client-Facing Experience
Transforming Healthcare Administration with Innovative Program Management
At Workwarp, a leading innovator in the healthcare technology sector, we're on a mission to revolutionize the way healthcare payers and third-party administrators (TPAs) operate. With a focus on delivering cutting-edge solutions that enhance customer satisfaction, optimize ROI, and drive organizational performance, we're seeking a seasoned Senior Program Manager to lead our strategic initiatives. As a remote opportunity, this role offers the flexibility to work from anywhere while being part of a dynamic team that's shaping the future of healthcare administration.
About the Role
This is a full-time, remote opportunity for a Senior Program Manager with a strong background in healthcare payer/TPA experience. As a key member of our team, you'll oversee strategic program and project implementations from start to finish, leading cross-functional teams and guiding stakeholders through decision-making processes. Your expertise will be crucial in driving process improvements, developing strategies that optimize ROI, and enhancing overall organizational performance.
Key Responsibilities
- Program Planning and Execution: Plan, direct, and coordinate complex product/program implementations in the healthcare payer domain and/or third-party administration (TPA) of self-funded clients.
- Scope and Objectives: Document scope, objectives, and ensure they align with expected business outcomes.
- Project Management: Develop and manage project plans, including scheduling, resource tracking, and financials.
- Process Improvements: Define and implement program/project management standards and processes.
- Stakeholder Management: Establish program governance and provide clear communication to all program stakeholders, including senior management.
- Risk Management: Proactively identify and manage project risks and dependencies.
- Client Relationships: Work closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
- Budgeting and Financial Management: Develop and manage project budgets, delivering against business goals.
- Internal Initiatives: Contribute to internal initiatives to drive efficiencies and best practices.
Essential Qualifications
- Bachelor's Degree: A degree in business administration or a healthcare-related field is required.
- Program/Project Management Experience: 8+ years of program/project management experience with a focus on client and product implementation.
- Healthcare Payer Experience: 4+ years of experience in healthcare payer with business and IT solutions across domains for self-funded client implementation.
- Leadership and Organizational Skills: Strong leadership, time management, facilitation, and organizational skills.
- Payer Administration Knowledge: Working knowledge of payer administration with client implementation and product enablement.
- Analytical and Problem-Solving Skills: Strong analytical, problem-solving, and conceptual skills.
- Change Management: Strong working knowledge of change management principles.
- Interpersonal and Communication Skills: Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels.
Preferred Qualifications
- Taft Hartley Labor Union Experience: Experience rolling out new products for Taft Hartley labor union clients is strongly preferred.
- Stakeholder Management: Stakeholder management skills in large complex projects/programs with internal and external teams are preferred.
Career Growth Opportunities and Learning Benefits
At Workwarp, we're committed to the growth and development of our team members. As a Senior Program Manager, you'll have the opportunity to:
- Develop Strategic Skills: Enhance your strategic planning, project management, and leadership skills.
- Industry Insights: Gain a deeper understanding of the healthcare payer industry and stay up-to-date on the latest trends and innovations.
- Collaboration and Networking: Work with cross-functional teams and build strong relationships with stakeholders, clients, and industry experts.
- Professional Development: Participate in training and development programs to enhance your skills and knowledge.
Work Environment and Company Culture
At Workwarp, we pride ourselves on a culture that values innovation, collaboration, and flexibility. As a remote team member, you'll enjoy:
- Flexible Work Arrangements: Work from anywhere and maintain a healthy work-life balance.
- Collaborative Tools: Utilize cutting-edge technology and collaboration tools to stay connected with the team.
- Inclusive Culture: Be part of a diverse and inclusive team that values different perspectives and experiences.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Competitive Salary: A salary that reflects your experience and qualifications.
- Benefits Package: A comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement savings plans.
- Perks and Incentives: Enjoy perks and incentives that recognize your contributions and hard work.
Join Our Team
If you're a seasoned Senior Program Manager with a passion for healthcare administration and a track record of delivering successful projects, we want to hear from you. Apply now to join our team and be part of a dynamic organization that's shaping the future of healthcare.
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