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Route Delivery Supervisor - Leading Logistics and Delivery Operations in Stoneham, MA

Remote, USA Full-time Posted 2025-11-09

Join the Team: Route Delivery Supervisor

Embark on a rewarding career journey with us! We are seeking an exceptional Route Delivery Supervisor to lead our delivery operations in Stoneham, MA. As a key member of our team, you will oversee a dynamic 5-day operation, ensuring timely and efficient delivery experiences for our valued customers. If you're passionate about delivering exceptional service, have a strong work ethic, and are reliable, we want to hear from you!

About Our Company and Culture

At PEI Ohio, we pride ourselves on being a leading logistics and delivery company, dedicated to providing top-notch services to our clients. Our team is built on a foundation of trust, respect, and collaboration, and we're committed to fostering a work environment that's inclusive, supportive, and empowering. As a Route Delivery Supervisor, you'll be an integral part of our team, driving success and growth in the Greater Boston area.

Job Summary

As a Route Delivery Supervisor, you will be responsible for overseeing a team of 8-10 employee route drivers, utilizing company box trucks to ensure seamless delivery operations. You will serve as the primary communication liaison between our company and customers, providing solutions to delivery problems and resolving issues as needed. Your exceptional leadership skills, combined with your experience in dispatching, supervising drivers, or general supervision, will enable you to drive success in this role.

Key Responsibilities:

  • Manage overall delivery operations in the Greater Boston area, ensuring timely and efficient delivery experiences for customers
  • Oversee a dynamic 5-day operation, with potential to expand to 6 days during peak periods
  • Supervise a team of 8-10 employee route drivers, providing guidance, coaching, and feedback to ensure success
  • Serve as primary communication liaison between company and customers, resolving issues and providing solutions as needed
  • Inspect company vehicles on a routine basis, providing feedback on condition and maintenance
  • Provide timely information to drivers on route as needed, ensuring seamless delivery operations
  • Counsel and coach dispatchers and drivers, promoting a positive and productive work environment
  • Assist drivers with day-to-day operations, including check-out and check-in of mobile devices
  • Ensure compliance with operating contracts, state and local ordinances, payroll, and company policies and procedures

Requirements and Qualifications

Essential Qualifications:

  • 5-7 years of experience in dispatching, supervising drivers, or general supervision
  • Proof of identity and authorization to work in the United States
  • Must be at least 25 years old
  • Successfully pass MVR for the past 5 years and 9-panel drug screen
  • Ability to use MS Word, Excel, and Outlook, with excellent computer, verbal, written, and communication skills
  • Ability to multitask, prioritize, and meet deadlines in a fluid environment
  • Friendly, courteous, and positive attitude, with ability to work independently and effectively in a team environment

Preferred Qualifications:

  • Bachelor of Science degree

What We Offer

Competitive Compensation and Benefits:

  • Base salary compensation of $50,000, depending on qualifications
  • Health care benefits
  • Vision benefits through our health care program
  • Dental benefits (PPO)
  • Paid time off (PTO)
  • $10,000 company-paid life insurance policy
  • 401(k) available
  • Direct deposit

Career Growth Opportunities and Learning Benefits:

  • Opportunities for professional growth and development in a dynamic and growing company
  • Collaborative and supportive work environment that encourages learning and innovation
  • Comprehensive training and onboarding program to ensure success in the role

Our Work Environment and Culture

At PEI Ohio, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our team is built on a foundation of trust, respect, and collaboration, and we strive to foster a culture that's positive, productive, and fun. As a Route Delivery Supervisor, you'll be an integral part of our team, working in a fast-paced and dynamic environment that's full of opportunities for growth and development.

How to Apply

If you're passionate about delivering exceptional service, have a strong work ethic, and are reliable, we want to hear from you! Don't hesitate to apply for this exciting opportunity to join our team as a Route Delivery Supervisor. Apply To This Job

We value a great attitude and a willingness to learn above all. We encourage you to submit your application today, even if you don't meet every single requirement. We're excited to hear from you and look forward to discussing this opportunity further!

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