Experienced Remote Customer Service Call Center Representative – Service Business Development at Blithequark

Join the Blithequark Team from the Comfort of Your Own Home!

Blithequark is seeking friendly, customer-focused individuals with excellent phone skills to join our Service Business Development Department as Remote Customer Service Call Center Representatives. If you're looking for a great opportunity to start a successful career, this could be the perfect fit for you! As a family-owned and operated company, we believe that our employees are our greatest asset. You'll find opportunities for growth, support, and resources to help you advance professionally.

About Blithequark and the Industry

Blithequark operates in the automotive industry, providing top-notch services to customers across the United States. Our company culture values customer satisfaction, teamwork, and employee development. We're committed to creating a work environment that's supportive, inclusive, and rewarding. As a Remote Customer Service Call Center Representative at Blithequark, you'll play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

• Mastering Inbound and Outbound Calling Strategies: Understand and implement effective calling techniques to engage customers and resolve their queries.
• Managing Inbound Service Calls: Handle overflow inbound service calls to ensure timely responses to customer inquiries.
• Appointment Scheduling: Assist customers with scheduling appointments, ensuring a seamless experience.
• Collaboration with Service Managers: Work closely with Service Managers to guarantee that customers receive the best possible experience.
• Staying Up-to-Date with Dealership Systems and Technologies: Maintain working knowledge of dealership systems, technologies, and marketing campaigns.
• Providing World-Class Customer Experience: Deliver exceptional customer service, ensuring that every interaction is positive and productive.

Essential Qualifications:

• Technical Proficiency: Proficient in using phones and computers, with excellent communication skills.
• Professional Demeanor: Possess a professional, polite, and friendly demeanor, with a strong ability to provide a world-class customer experience.
• Call Center and Appointment Setting Experience: Previous experience in call center and appointment setting environments is highly desirable.
• Multitasking and Organization: Demonstrated ability to multitask, work in a fast-paced environment, and maintain attention to detail.
• Team Player: A strong team player with excellent communication and interpersonal skills.

Preferred Qualifications:

• Bilingual Skills: Bilingual candidates are highly encouraged to apply, as this skill can significantly enhance customer interactions.

What We Offer:

• Competitive Base Salary: Earn a base salary of $15.00 per hour, with opportunities to earn up to an additional $10.00 per hour in bonuses.
• Flexible Work Arrangements: Work from the comfort of your own home, with flexible shifts ranging from 7:00 am to 7:00 pm, Monday through Friday, and alternating Saturdays from 7:00 am to 5:00 pm.
• Career Growth Opportunities: Blithequark is committed to employee development, offering opportunities for growth and advancement within the company.
• Supportive Work Environment: As a family-owned and operated company, we prioritize our employees' well-being and provide a supportive work environment.

Why Join Blithequark?

At Blithequark, we're dedicated to creating a work environment that's engaging, challenging, and rewarding. As a Remote Customer Service Call Center Representative, you'll have the opportunity to make a meaningful impact on our customers' experiences and contribute to the company's success. If you're passionate about delivering exceptional customer service and are looking for a new challenge, we encourage you to apply!

How to Apply:

If you're a motivated and customer-focused individual looking for a new opportunity, we invite you to apply for this exciting role at Blithequark. Please submit your application through our website, and we'll be in touch to discuss the next steps.

Don't miss this opportunity to join the Blithequark team and start building a successful career! Apply today!