Experienced Pharmacy Technician Data Entry and Customer Service Professional for a Dynamic and Supportive Team Environment

Introduction to CVS Health and Our Mission

At CVS Health, we are driven by a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. As a leading healthcare company, we are dedicated to making a positive impact on the lives of our patients, customers, and communities. Our Heart At Work Behaviors support this purpose, empowering every employee to feel valued and play a vital role in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Job Overview: Pharmacy Technician Data Entry and Customer Service

We are seeking an experienced and skilled Pharmacy Technician to join our team as a Pharmacy Technician Data Entry and Customer Service professional. In this role, you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service to our patients and customers. As a key member of our front-end team, you will work closely with our pharmacists to ensure accuracy and efficiency in our closed-door pharmacy.

Key Responsibilities:

• Perform order entry tasks and collaborate with other team members in the medication dispensing process
• Triage customer service requests by department, urgency, and information/response required
• Calculate and/or verify correct dosage based on prescriptions
• Assist in reviewing narcotic Rx's to ensure timely processing
• Provide dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Create and maintain accurate customer records

Essential Qualifications:

To be successful in this role, you will need to possess the following essential qualifications:

• Certification, licensure, or registration as a pharmacy technician, or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center
• Verifiable High School Diploma or GED

Preferred Qualifications:

While not required, the following preferred qualifications will be considered an asset:

• Prior experience in the long-term care industry
• PTCB National Certification
• Education beyond high school, such as a degree in a related field

Skills and Competencies:

To excel in this role, you will need to possess the following skills and competencies:

• Strong communication and customer service skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Basic computer skills and proficiency in order entry systems
• Attention to detail and ability to maintain accuracy in a busy environment
• Team-oriented and collaborative approach to work

Career Growth Opportunities and Learning Benefits:

At CVS Health, we are committed to the growth and development of our employees. As a Pharmacy Technician Data Entry and Customer Service professional, you will have access to:

• Paid training and tuition support
• Cross-training opportunities to expand your skill set
• FREE business, leadership, and development courses
• Employee discount programs and affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week)

Work Environment and Company Culture:

Our company culture is built on a foundation of respect, empathy, and inclusivity. We value diversity and promote a culture of belonging, where every employee feels valued and empowered to contribute their unique perspectives and ideas. Our work environment is dynamic, supportive, and collaborative, with a focus on innovation, teamwork, and continuous learning.

Compensation, Perks, and Benefits:

We offer a competitive salary range of $17.00 - $28.46 per hour, depending on experience and location. In addition to your compensation, you will enjoy a comprehensive benefits package, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan and Employee Stock Purchase Plan
• Fully-paid term life insurance plan and short-term and long-term disability benefits
• Paid Time Off (PTO) or vacation pay and paid holidays throughout the calendar year
• CVS store discount and discount programs with participating partners

Conclusion:

If you are a motivated and skilled Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Pharmacy Technician Data Entry and Customer Service professional, you will play a vital role in our team and contribute to the delivery of exceptional patient care. Join our dynamic and supportive team environment and take the first step towards a rewarding and fulfilling career with CVS Health.

Apply now and let's discuss how you can become a vital part of our success story. We look forward to hearing from you!