*Health Informaticist
                                About the position
Responsibilities
• Utilize data, industry trends, and best practices to support the development of consulting methodologies that will address current challenges facing health systems related to the adoption and use of health IT as well as driving achievement toward client-specific organizational objectives and strategic goals
• Assess opportunities for technology improvements with data in collaboration with clinician feedback to understand workflows, define problems, and recommend and implement clinical solutions
• Collaborate with client in the creation of business cases for new technologies or technology projects, including cost/benefit analysis for system selection efforts and budget considerations related to technology
• Support the development and adoption of standards for evidenced-based care practice and collaborate with the training team to create education or training materials as appropriate
• Serve as the client clinical informaticist for optimization solution implementations, including activities such as defining clinical strategy, leading client meetings, recommending best practice EHR and product configurations, attending clinical governance councils, and advising on training for providers and adoption approach
• Develop and maintain detailed project plans (including resource assignments, schedules, dependencies, etc.)
• Identify relevant stakeholders and build communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
• Identify, escalate, and mitigate project risks and issues, communicate project status, and navigate changes in project scope, resources, or timeline to ensure that the project sponsor is satisfied with project results
• Provide coordination amongst multiple parties (clients, vendors, external partners, and Optum) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations
• User acceptance testing including development of scripts and execution, both internal and external clients
• Build consensus among client stakeholders who play a critical role in the client's ability to successfully implement the identified solutions
• Provide action plans for areas where performance is not tracking to target
• Mentor current informatics team to accurately diagnose the issues the client has identified (as well as underlying issues), and determine the appropriate solutions that will lead the client to achieve best practice performance specific to clinical workflows
• Implement best practices and improve operating efficiencies
• Collaborate with clinical, technical, and operational leadership to enhance select products / solutions
• Implement appropriate service delivery models for relevant application functions in defining, delivering, and improving services for the organization
• Communicate effectively and accurately in writing and verbally to prospects, members, and other staff
• Collaborate on process improvements within the EHR Services team and participate in process improvement efforts
Requirements
• 3+ years of relevant informatics experience utilizing data to drive outcomes, improve experience, and efficiencies
• Proven experience with EHRs and clinical solutions (e.g., Epic, Oracle Health, 3rd party integrated solutions)
• Experience working with fully remote project teams and leading projects to successful completion
• Experience at fast-paced and agile company, managing multiple projects concurrently
• Strong communication and relationship management skills with experience working across all levels, from administrative to executive
• Proficiency in Smartsheet, Visio, Microsoft Project, Excel, PowerPoint, or similar tools for managing projects and deliverables
• Technical aptitude to fully understand and acquire the necessary knowledge required to effectively collaborate with team members on any project
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Demonstrated ability to build partnerships and influence others, including working across different groups to drive commonality and reusability in solution design
• Ability to travel up to 50% annually, USA domestic locations; Travel may be lower depending on project requirements
Nice-to-haves
• 3+ years of clinical experience e.g., RN, RT, MA. APP
• 2+ years of case management or acute experience
Benefits
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
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