Clin Bus Analyst Senior/Intermediate

About the position Responsibilities • Advance the ongoing optimization and management of Transplant EMR application, Epic Phoenix (Transplant). • Aid HITS and Transplant application team(s) in the translation of complex Transplant practices and requirements used to resolve open issue tickets. • Participates in multiple aspects of electronic health record development and implementation. • Lead or assist in the prioritization and resolution of open issue tickets. • Support ongoing build, validation, and post-implementation of Epic Phoenix (Transplant) module for clinical and business operations. • Provides support to clinical end-users and acts as liaison between Transplant Center, HITS and Transplant EMR application team(s). • Investigate, analyze, develop, and implement a corrective action plan that effectively addresses application issues and process enhancements. • Functions as Transplant Center liaison when there are related interdepartmental issues or discussions regarding operational and technical issues. • Optimize Transplant EMR application's required regulatory reporting capabilities and contributory processes. • Provide guidance in current state analyses, creation and revision of operational workflows, technical readiness, conversion of data, and reporting. • Assist in the development, management and ongoing enhancement of a reliable, accurate, and efficient quality and performance reporting system. • Effectively uses, interprets, applies and communicates data and information from multiple sources which affect Transplant Services. • Assess operational issues, develops a framework for analyses, make recommendations, establish work plans, and implements improvements. • Collaborates with multidisciplinary team members to assess, inform, educate, and continually improve effectiveness and productivity of clinical and business programs. • Perform end user support, workflow optimization and maintenance, and training for specific practices, clinicians and support staff as needed. • Anticipates and identifies complex transplant clinical and business processes and informatics issues. • Participates as a member of various project workgroups, attends meetings as required. • Supports innovation in clinical practice, care delivery systems, and healthcare operations by staying current with innovations and literature in healthcare informatics and care delivery. • Ensures patient safety in the performance of job functions and through participation in department, hospital and Medical System patient safety and regulatory initiatives. Requirements • RN (Registered Nurse) Licensure in the state of Michigan • BSN or RN with Bachelor's degree • 5+ years relevant experience or an equivalent combination of education and experience • Understanding of workflow analysis • Understanding of the System Development Life Cycle • Understanding of project management tools, terminology, and stages • Ability to prioritize work and take part in multiple concurrent projects • Ability to work in a dynamic development environment and adjust to constantly changing priorities, processes, and project plans • Willingness and strong aptitude to learn innovative technologies and assume increasing responsibilities • Strong organizational skills with attention to detail • Excellent analytic and problem-solving ability • Ability to work collaboratively with diverse teams of all sizes • Exceptional relationship building and interpersonal skills • Competent in Microsoft Office Suite Nice-to-haves • Master's degree in informatics or 5+ years' relevant experience • ANCC (American Nurses Credentialing Center) board certification in Nursing Informatics (NI-BC) or other nursing informatics or project management certification (PMP, or LEAN Six Sigma) • Experience with Epic software • Transplant experience highly desired • Project management experience strongly desired • Familiarity with Service Now • Experience in implementing healthcare technology solutions • Background in clinically focused projects and knowledge of impacts to patient care, workflows, roles, and clinical governance • Acquired an Epic certification (Ambulatory or Phoenix highly desired) Apply tot his job Apply To this Job