Experienced Part-Time Customer Support Specialist - Remote Service Technician at Blithequark ($27/Hour)

Join the Blithequark Team as a Part-Time Customer Support Specialist - Remote Service Technician

Blithequark is seeking a highly skilled and customer-focused individual to join our team as a Part-Time Customer Support Specialist - Remote Service Technician. As a leading player in the beverage industry, we are committed to delivering exceptional customer experiences and innovative solutions. In this role, you will have the opportunity to work remotely and provide top-notch support to our clients, ensuring that our products are served at their best.

About Blithequark

Blithequark is a renowned organization with a strong presence in the private sector. Our company is built on a foundation of excellence, innovation, and customer satisfaction. We specialize in providing a wide range of products and services, including beverage solutions, to clients across various regions. Our team is dedicated to delivering exceptional results, and we are committed to fostering a culture of collaboration, growth, and development.

Job Summary

As a Part-Time Customer Support Specialist - Remote Service Technician at Blithequark, you will be responsible for providing technical support and services to our clients, ensuring that our products are installed, maintained, and serviced to the highest standards. You will work closely with our clients to resolve issues, perform routine maintenance, and provide exceptional customer service. This is a part-time role, requiring 8 hours of work per day, and offers a competitive salary of $27 per hour.

Key Responsibilities:

• Perform mechanical services and light remanufacturing on beverage equipment, including fountain machines, in accordance with company standards.
• Troubleshoot and diagnose issues with fountain equipment, and provide effective solutions to ensure minimal downtime.
• Keep all refrigeration equipment in proper working condition, ensuring that our products are served at the optimal temperature.
• Move equipment to perform mechanical services, including preventative maintenance, programming, and corrective repairs.
• Provide exceptional customer service, working collaboratively with clients to resolve issues and meet their needs.
• Maintain a positive and professional attitude, working effectively as part of a team to achieve company goals.

Requirements:

Essential Qualifications:

• High school diploma or equivalent degree/certificate required.
• Valid driver's license.
• Technical aptitude and experience with repairing machines.
• Ability to lift 50 pounds.
• Flexibility to work on Saturdays, Sundays, and holidays as needed.

Preferred Qualifications:

• Bachelor's degree in a related field.
• Experience in a technical support or customer service role.
• Familiarity with beverage equipment, including fountain machines.

Skills and Competencies:

To succeed in this role, you will need to possess excellent technical, communication, and interpersonal skills. You will be able to:

• Work effectively in a fast-paced, dynamic environment.
• Provide exceptional customer service, both verbally and in writing.
• Troubleshoot and diagnose technical issues.
• Work collaboratively as part of a team to achieve company goals.
• Adapt to changing priorities and requirements.

Career Growth Opportunities and Learning Benefits:

At Blithequark, we are committed to the growth and development of our employees. As a Part-Time Customer Support Specialist - Remote Service Technician, you will have access to:

• Comprehensive training programs to enhance your technical and customer service skills.
• Opportunities for career advancement and professional growth.
• A collaborative and supportive work environment that encourages learning and development.

Work Environment and Company Culture:

At Blithequark, we pride ourselves on a positive and inclusive company culture. Our remote work environment allows you to work from the comfort of your own home, while still being connected to our team and clients. We offer:

• A flexible and supportive work environment that prioritizes work-life balance.
• Opportunities for socialization and team-building, both virtually and in-person.
• A culture that values diversity, equity, and inclusion.

Compensation, Perks, and Benefits:

We offer a competitive salary of $27 per hour, as well as:

• Comprehensive benefits package, including medical, dental, and vision coverage.
• Paid time off and holidays.
• Opportunities for bonuses and professional development.

Conclusion:

If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity at Blithequark. As a Part-Time Customer Support Specialist - Remote Service Technician, you will have the chance to work with a leading company in the beverage industry, providing exceptional service to our clients and contributing to our company's success. Apply now and join our team!