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Experienced Retail Sales Associate - Join Our Vibrant Team at JD Finish Line, Queens Center, Elmhurst, NY, and Drive Customer Experience Excellence

Remote, USA Full-time Posted 2025-11-03

Welcome to JD Finish Line

We're not just a retail store; we're a vibrant reflection of our brand's passion for innovation and customer service. At JD Finish Line, we believe in creating experiences that leave a lasting impression on our customers. Our retail stores are a dynamic and fast-paced environment where our associates thrive on delivering exceptional customer experiences. We're on the lookout for talented and motivated individuals to join our team and drive excellence in every customer interaction.

About the Role

As a JD Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You'll have the ability to shape the store's success and contribute to our company's growth. This is an exciting opportunity to join a growing company and be part of a team that values diversity, equity, and inclusion. Our commitment to DE&I initiatives is louder than words; we listen to the voices of our team members, which holds us accountable in creating an equitable and successful company.

Why Join Us?

  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package, including retirement plans, employee discounts, and a competitive salary range of $16.00 - $16.00 per hour.
  • Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company. Our goal is to help you grow and succeed in your career.
  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment. Our stores are designed to be engaging and interactive, making every day exciting and challenging.
  • DE&I Initiatives: Our commitment to Diversity, Equity, and Inclusion is at the heart of everything we do. We believe that a diverse and inclusive workplace is essential to driving innovation and success.

Key Responsibilities

As a JD Associate, your key responsibilities will include:

  • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service. You'll be the face of our brand, and we expect you to deliver exceptional service that exceeds our customers' expectations.
  • Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. You'll be responsible for meeting and exceeding sales goals, and we'll provide you with the training and support to help you succeed.
  • Operational Excellence: Take part in daily operations, including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. You'll be responsible for ensuring that our store is always looking its best and that our customers have an exceptional shopping experience.
  • Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. You'll be part of a dynamic team, and we expect you to be a team player who is always willing to lend a hand.
  • Additional duties and projects as required: We're a fast-paced and dynamic company, and we expect our associates to be flexible and adaptable. You may be asked to take on additional responsibilities or projects, and we expect you to be willing to learn and grow with our company.

Essential Qualifications

To be successful in this role, you'll need:

  • Experience: Proven experience in retail or a similar role, with a track record of achieving sales targets. We're looking for individuals who have a passion for customer service and a proven track record of success in a fast-paced retail environment.
  • Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences. You'll need to be customer-focused and always looking for ways to exceed our customers' expectations.
  • Communication & Collaboration: Strong interpersonal and communication skills. You'll need to be able to work effectively with our customers, our team members, and our leadership team to drive sales and operational excellence.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed. We're a retail company, and we need our associates to be flexible and adaptable to meet the needs of our customers.
  • Tech-Savvy: Basic math skills and familiarity with POS systems. You'll need to be comfortable using technology to drive sales and operational excellence.

Preferred Qualifications

While not essential, the following qualifications are preferred:

  • Previous experience in a similar role: If you have previous experience in a retail or sales role, you'll be well-suited to this position.
  • Leadership experience: If you have leadership experience, you may be considered for a leadership role within our company.
  • Language skills: If you're fluent in multiple languages, you may be able to communicate more effectively with our diverse customer base.

Skills and Competencies

To be successful in this role, you'll need to possess the following skills and competencies:

  • Excellent communication skills: You'll need to be able to communicate effectively with our customers, our team members, and our leadership team.
  • Strong interpersonal skills: You'll need to be able to build strong relationships with our customers and our team members.
  • Ability to work in a fast-paced environment: You'll need to be able to thrive in a dynamic and fast-paced retail environment.
  • Basic math skills: You'll need to be able to perform basic math calculations to drive sales and operational excellence.
  • Familiarity with POS systems: You'll need to be comfortable using technology to drive sales and operational excellence.

Career Growth Opportunities

At JD Finish Line, we're committed to your professional development and offer opportunities for career advancement within our growing company. Our goal is to help you grow and succeed in your career, and we'll provide you with the training and support you need to achieve your goals.

Work Environment and Company Culture

Our work environment is dynamic and fast-paced, and we're looking for individuals who thrive in this type of environment. Our company culture is built on a foundation of diversity, equity, and inclusion, and we're committed to creating a workplace that is welcoming and inclusive to all. We believe in recognizing and rewarding our associates for their hard work and contributions, and we offer a range of benefits and perks to support your well-being and career growth.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range of $16.00 - $16.00 per hour, retirement plans, and employee discounts. We also offer a range of benefits and perks, including:

  • Comprehensive health insurance: We offer a range of health insurance options to support your physical and mental well-being.
  • 401(k) plan: We offer a 401(k) plan to help you save for your retirement.
  • Employee discounts: We offer discounts on our products and services to help you save money and enjoy the benefits of working with our company.
  • Paid time off: We offer paid time off to help you relax and recharge.
  • Holidays: We offer paid holidays to help you celebrate and spend time with your loved ones.

Conclusion

If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position. At JD Finish Line, we're committed to creating a workplace that is welcoming and inclusive to all, and we're looking for individuals who share our values and our passion for customer service. Don't worry if you don't meet every single requirement; we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding and challenging career with JD Finish Line.

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