Assistant Overnight Manager - Wholesale Club Operations Expert
Join the BJ's Wholesale Club Team: Shaping the Future of Retail Together
BJ's Wholesale Club is on a mission to provide outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. As a leading wholesale club, we're committed to creating a collaborative and inclusive environment where all team members can learn, grow, and be their authentic selves. With over 34,000 team members supporting our members and communities across our Club Support Center, 235+ clubs, and eight distribution centers, we're excited to invite you to join our dynamic team as an Assistant Overnight Manager.
About the Role: Driving Success in Wholesale Club Operations
The Assistant Overnight Manager plays a critical role in overseeing the club and directing the work of the overnight team in the absence of the Night Manager. This hybrid role offers the flexibility to balance your time between our remote office and home, ensuring a great work-life balance. As an Assistant Overnight Manager, you'll be responsible for coaching, teaching, and developing all overnight team members to ensure excellent member service through effective merchandising.
Key Responsibilities: Leadership, Team Development, and Member Satisfaction
- Leadership: Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change and model leadership competencies to build credibility and act as a champion for business growth.
- Team Development: Teach, coach, and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
- Member Satisfaction: Guarantee service excellence through all points of contact. Set service standard expectations for all team members and provide team support and empowerment to resolve every member concern.
- Club Standards: Lead teams to deliver GOLD club standards daily, ensuring a grand opening look, accurate signage, clean and organized club, and proper merchandising.
- Business Acumen: Acquire a deep knowledge of key metrics and reporting for total club and department performance. Drive performance and profitability by using reporting to identify trends and areas of opportunity.
Major Tasks, Responsibilities, and Key Accountabilities
- Supervise the club and overnight team members in the absence of the Night Manager.
- Model and provide excellent Member service, while coaching, teaching, and developing overnight team members to do the same.
- Train, coach, motivate, recognize, and provide input on evaluation of overnight Team Members on tasks, responsibilities, and expectations defined by position relative to effective and productive merchandising.
- Ensure merchandise is properly displayed and has appropriate signage.
- Operate a forklift in a safe and efficient manner and inspect forklifts prior to use.
- Maintain all club policies and procedures, ensuring a safe and positive environment and experience for team members and members.
Qualifications: What We're Looking For
To succeed as an Assistant Overnight Manager, you'll need:
- A valid Driver's License.
- Forklift operator certification (we'll provide training and certification).
- At least 18 years of age.
- Demonstrated leadership capabilities, including supervising cross-functional teams, training team members, and driving and communicating results.
- Prior forklift operating and merchandising experience.
- High school diploma, college degree, and/or big box wholesale, retail, grocery, and/or management experience (preferred).
- Open shift availability.
What We Offer: Career Growth, Benefits, and Perks
At BJ's Wholesale Club, we're committed to supporting your career growth and well-being. Here are just a few benefits you can expect:
- Competitive salary and comprehensive benefits.
- Generous time off programs to support busy lifestyles.
- Opportunities for career advancement and professional development.
- A collaborative and inclusive work environment.
- Weekly pay and flexible scheduling.
Work Environment: What to Expect
As an Assistant Overnight Manager, you'll work in a fast-paced retail environment that requires standing, moving, and lifting. You'll be surrounded by moving machinery and loud equipment, and may be exposed to temperature extremes and company-approved chemicals. We're committed to providing a safe and healthy work environment, and we'll provide the necessary training and equipment to ensure your success.
Compensation and Benefits: A Competitive Package
We're proud to offer a competitive compensation package that includes a starting salary of $19.00, plus comprehensive benefits and perks. Actual salaries will vary depending on factors including location, education, experience, and qualifications.
Join Our Team: Apply Today!
If you're a motivated and experienced retail professional looking for a new challenge, we want to hear from you! Apply today to join our team as an Assistant Overnight Manager and help shape the future of retail together.
At BJ's Wholesale Club, we're committed to creating a diverse and inclusive work environment. We welcome applications from candidates of all backgrounds and perspectives.
Location: Goodlettsville, TN
Join our team and let's build the future together!
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