**Experienced Data Entry Clerk – Energy Services Program Support**
Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and collaborative work environment? If so, we invite you to join blithequark, a non-profit human services agency dedicated to fostering community growth, providing essential services, and promoting holistic well-being in Fitchburg, MA.
At blithequark, we are committed to creating a workplace that values your well-being and personal growth. Our team is united by a shared passion for making a lasting impact, and we are seeking an experienced Data Entry Clerk to play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**About blithequark**
blithequark is a non-profit human services agency that has been serving the community for years. Our mission is to enhance the lives of individuals and families by providing essential services, promoting holistic well-being, and fostering community growth. We are dedicated to creating a workplace that values diversity, equity, and inclusion, and we are committed to making a meaningful difference in the lives of those we serve.
**Position Overview**
As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a full-time remote position that requires a high level of attention to detail, excellent organizational skills, and the ability to work independently in a fast-paced environment.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Strong organizational and time management skills.
* Excellent attention to detail and ability to maintain confidentiality.
* Ability to work independently in a fast-paced environment.
* Proficiency in Microsoft Office and Google Suite.
* Experience with database management systems, including Monday.com.
**Preferred Qualifications and Skills**
* Experience working with diverse populations, including low-income families and individuals.
* Knowledge of energy assistance programs and services.
* Experience with data entry and management systems.
* Strong communication and interpersonal skills.
* Ability to work effectively in a team environment.
**Benefits and Perks**
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**Why Join blithequark?**
* Make a meaningful difference in the lives of individuals and families in our community.
* Work in a dynamic and collaborative environment with a team of passionate professionals.
* Enjoy a range of fantastic benefits and perks that support your well-being and personal growth.
* Take advantage of opportunities for professional development and career advancement.
* Be part of an organization that values diversity, equity, and inclusion.
**How to Apply**
If you are a motivated and detail-oriented individual who is passionate about making a positive impact in your community, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Opportunity Employer**
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion, and we are dedicated to making a meaningful difference in the lives of those we serve.
Apply for this job