Experienced Customer Engineer - Entra ID Identity Solutions at blithequark

Unlock Your Potential as a Customer Engineer - Entra ID at blithequark

At blithequark, we're not just a company; we're a community of innovators, change-makers, and tech enthusiasts passionate about delivering captivating digital experiences that transform the world. As a full-service digital engineering solutions company, we make and manage software platforms and products that power growth for enterprise clients. With a global workforce of 6,000+ professionals, we're built differently to engineer the next big thing.

About blithequark's Culture

Our culture is the fabric that makes us unique and diverse. It's built on opportunity, inclusion, and a spirit of partnership. At blithequark, you'll have the chance to:

• Build cutting-edge tech for the world's leading brands.
• Solve complex problems and learn new skills.
• Experience the power of transforming digital engineering for Fortune 500 clients.
• Master your craft with leading training programs and hands-on experience.

We're a community where ideas, learning, experiences, successes, and joy are shared freely, allowing everyone to be their best. If you're passionate about tech and innovation, you'll thrive in our environment.

The Role: Customer Engineer - Entra ID

We're seeking an experienced Customer Engineer - Entra ID to join our team on a 100% remote basis. As a Customer Engineer, you'll be at the forefront of delivering proactive services, educating customers, and providing expert guidance on Entra ID solutions. Your role will be pivotal in building strong customer relationships, ensuring deliveries align with customer projects, and maintaining technical expertise.

Day-to-Day Responsibilities

• Deliver proactive services such as education workshops, assessments, and expert guidance to customers.
• Train customers and share industry and development expertise to enhance their understanding and use of Entra ID solutions.
• Be part of a thriving developer community focused on improving customer experiences, software development goals, and technology use.
• Build and maintain strong customer relationships, ensuring deliveries are aligned with customer projects and milestones.
• Leverage expertise and support from client's consulting practice and product group to stay updated on the latest technologies and best practices.
• Maintain and extend accreditations and certifications, and assist in developing best practices for key technologies and products.
• Demonstrate strong communication skills, developing strategic ongoing customer relationships and gaining trust and respect.

Essential Qualifications and Skills

To succeed in this role, you should have:

• Strong knowledge of Entra ID External Identities, including Entra ID Business to Consumer (B2C), Business to Business (B2B), and Entra ID for Customers.
• Experience with Cross-Tenant Access Settings, Cross-Tenant Access Synchronization, and Entra Connect.
• Understanding of Customer Identity and Access Management (CIAM), Identity infrastructure (Entra ID), and Security.
• A growth mindset, with the ability to troubleshoot and analyze problems effectively.
• Strong technical writing, presentation, and training skills.

Preferred Qualifications

While not mandatory, having the following qualifications can be a plus:

• Experience working with enterprise clients and understanding their digital transformation needs.
• Knowledge of cloud services and digital engineering solutions.
• Certifications related to Entra ID or similar technologies.

Career Growth and Learning Benefits

At blithequark, we're committed to your growth and development. As a Customer Engineer - Entra ID, you'll have access to:

• Leading training programs to enhance your technical skills.
• Hands-on experience with the latest technologies and solutions.
• Opportunities to work with Fortune 500 clients and contribute to their digital transformation.
• A community of innovators and experts who share knowledge and experiences.

Work Environment and Company Culture Highlights

As a 100% remote role, you'll enjoy the flexibility of working from anywhere while being part of a global team. Our culture is designed to foster collaboration, innovation, and inclusivity. You'll be part of a community that values:

• Diversity and inclusion.
• Continuous learning and growth.
• Creativity and innovation.
• Partnership and teamwork.

Compensation, Perks, and Benefits

We offer a competitive compensation package for this role, with a salary range of $110,000 - $120,000 annually, depending on factors such as geography, skills, education, and experience. Our benefits include:

• Medical, dental, and vision insurance.
• 22 days of paid time off.
• Opportunities for career growth and professional development.

Join blithequark and Change the World

If you're passionate about delivering innovative digital solutions and have a knack for building strong customer relationships, we want to hear from you. Bring your knowledge, unique viewpoint, and creativity to the table, and let's talk about how you can make a difference at blithequark.

Apply now and become part of a community that's engineering the next big thing in digital engineering.