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Experienced Remote Customer Experience Specialist and Full Stack Web Developer – Airline Industry Technology and Cloud Application Development

Remote, USA Full-time Posted 2025-11-03

Introduction to Delta Airlines and Our Mission

At Delta Airlines, we are committed to redefining the future of aviation by delivering exceptional service and innovative solutions. As a leader in the airline industry, we are seeking passionate and skilled individuals to join our team as a Remote Customer Experience Specialist and Full Stack Web Developer. This is an exciting opportunity to work from the comfort of your own home and contribute to the success of our company. With a focus on cutting-edge technology and customer satisfaction, you will play a pivotal role in shaping the airline industry and driving our mission forward.

Job Summary and Responsibilities

As a Remote Customer Experience Specialist and Full Stack Web Developer, you will be responsible for developing and implementing innovative solutions to enhance our customer experience. Your key responsibilities will include:

  • Developing Proof-of-Concept and MVP (Minimum Viable Product) tasks to validate new architectures and answers
  • Writing and growing code, operating in the front and back-stop technology and cloud infrastructures, and actively taking part in code reviews
  • Analyzing person necessities to derive software program layout and overall performance necessities
  • Debugging present software program and correcting defects
  • Providing guidelines for enhancing documentation and software program improvement procedure standards
  • Designing and coding new software programs or altering present software programs to feature new features
  • Writing code that meets specifications and developing software program packages and equipment
  • Completing programming and playing trying out and debugging packages
  • Developing software program packages and equipment with the use of Agile improvement methodologies
  • Designing, developing, and preserving internet packages on AWS
  • Implementing scalable and fault-tolerant structures on AWS
  • Utilizing AWS offerings inclusive of EC2, S3, RDS, and CloudFront to construct and install internet packages
  • Working with the improvement crew to make certain that every one package are optimized for overall performance and scalability
  • Troubleshooting and debugging internet packages and infrastructure issues
  • Collaborating with different groups to enhance the general structure and layout of the internet packages
  • Staying contemporary with the present-day improvements in AWS and internet improvement technology

Essential Qualifications and Skills

To succeed in this role, you will need to possess the following essential qualifications and skills:

  • Strong experience with internet improvement and internet technology inclusive of HTML, CSS, JavaScript, and internet frameworks inclusive of Ruby on Rails, Node.js, or Django
  • Bachelor's or Master's diploma in Computer Science or associated area
  • Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront
  • Knowledge of containerization and box orchestration (Docker, Kubernetes)
  • Strong information on disbursed structures, microservices structure, and cloud-primarily based total infrastructure
  • Understanding of database structures and SQL
  • Experience with Linux/Unix working structures
  • Strong analytical and problem-fixing skills
  • Excellent verbal exchange and collaboration skills
  • Ability to work in a fast-moving and agile surroundings

Preferred Qualifications and Competitive Edge

While not required, the following preferred qualifications will give you a competitive edge in this role:

  • Airline enterprise know-how is a plus
  • Experience operating in an airline generation surroundings is preferred
  • Highly influenced and eager to work in a fast-moving organization
  • Experience with agile improvement with common releases is a plus
  • Bachelor's or Master's diploma in Computer Science or associated area
  • Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront preferred

Career Growth Opportunities and Learning Benefits

At Delta Airlines, we are committed to helping our employees grow and develop in their careers. As a Remote Customer Experience Specialist and Full Stack Web Developer, you will have access to a range of career growth opportunities and learning benefits, including:

  • Career development applications to obtain your long-time period professional dreams
  • World-extensive partnerships to interact in network carriers and progressive dreams created to the cognizance of sustainability and lowering our carbon footprint
  • Business Resource Groups were created to attach personnel with not unusual place pursuits to sell inclusion, offer angle, and assist put-in-force strategies
  • Recognition rewards and awards thru the platform Unstoppable Together

Work Environment and Company Culture

At Delta Airlines, we pride ourselves on our positive and inclusive work environment. As a Remote Customer Experience Specialist and Full Stack Web Developer, you will be working from the comfort of your own home, but you will still be part of a dynamic and supportive team. Our company culture is built on the values of:

  • Embracing various people, thinking, and styles
  • Possessing an excessive faculty diploma, GED, or excessive faculty equivalency
  • Being a minimum of 18 years of age and having the authorization to work inside the United States
  • Demonstrating that privateness is a concern whilst coping with private data

Compensation, Perks, and Benefits

At Delta Airlines, we offer a competitive salary and a range of perks and benefits, including:

  • Competitive salary, industry-main pro?t sharing software, and overall performance incentives
  • 401(k) with beneficial enterprise contributions of as much as 9%
  • Paid days without work which include vacation, holidays, paid private time, maternity, and parental leave
  • Comprehensive fitness bene?ts which include medical, dental, vision, short/long time incapacity, and lifestyle bene?ts
  • Family care help thru fertility assistance, surrogacy and adoption help, lactation assist, sponsored backup care, and applications that assist with cherished ones in all stages
  • Holistic Well-being applications to assist physical, emotional, social, and monetary fitness, which include getting entry to a worker help software imparting assistance for you and all and sundry for your household, loose monetary coaching, and good-sized assets helping intellectual fitness
  • Domestic and International space-to be had flight privileges for personnel and eligible own circle of relatives members
  • Access to over 500 discounts, forte financial savings, and voluntary blessings thru Deltaperks which include automobile and motel leases and auto, home, and puppy insurance, felony services, and childcare

Conclusion and Call to Action

If you are a motivated and skilled individual with a passion for technology and customer experience, we encourage you to apply for this exciting opportunity. As a Remote Customer Experience Specialist and Full Stack Web Developer at Delta Airlines, you will have the chance to work on innovative projects, develop your skills, and contribute to the success of our company. Don't miss out on this opportunity to join our team and take your career to new heights. Apply today and become a part of our dynamic and supportive team!

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