Digital Service Expert (Product Manager) - Transforming Colorado's Digital Government Services - Remote Opportunity

Join the Colorado Digital Service Team: Revolutionizing Government IT

The Governor's Office of Information Technology (OIT) is at the forefront of reimagining how Colorado supports its agencies and citizens through innovative technology solutions. As part of this effort, the Colorado Digital Service (CDS) is seeking an experienced Digital Service Expert (Product Manager) to lead the development and improvement of resident-facing digital platforms. This is a unique opportunity to join a dynamic team dedicated to delivering exceptional digital government services and making a meaningful impact on the lives of Coloradans.

About the Colorado Digital Service

The CDS is a team of talented professionals passionate about harnessing the power of technology to improve the way Colorado delivers services to its citizens. By leveraging best practices from the consumer internet industry and collaborating with civic technology partners, the CDS aims to create a more inclusive, efficient, and user-friendly digital government ecosystem.

Key Responsibilities

• Lead the product strategy and roadmap for Colorado's core digital products, including colorado.gov and the myColorado mobile app, using a combination of user research, data analytics, and technical innovation.
• Drive the implementation of robust analytics frameworks, conduct A/B testing, and utilize data to continuously improve the discovery and access to government services.
• Serve as a player-coach, bringing hands-on product management experience while mentoring others in modern practices, including leading cross-functional teams and directing the work of engineers and designers.
• Transform how the state measures and improves digital service delivery by implementing sophisticated analytics frameworks, establishing experimentation practices, and creating feedback loops that demonstrate impact.
• Collaborate with diverse stakeholders, including agency partners and civic technology partners, to drive consensus and ensure Colorado remains at the forefront of digital government innovation.
• Balance user needs with technical constraints and business requirements, making data-driven decisions to drive product improvements.

Essential Qualifications

To be considered for this role, you must have:

• At least 5 years of experience delivering product management, user experience design, software development, or related concepts in complex environments.
• Documented proficiency in working collaboratively with teams across the software development life cycle.

Substitutions for the required experience can be made with additional appropriate education on a year-for-year basis. Training or certification related to the work assigned to the position can also be considered towards substitution for experience and/or education.

Preferred Qualifications

To stand out as a candidate, you should ideally have:

• Demonstrated experience managing large-scale, technically complex digital products.
• A strong background in web analytics, data analysis, and experimentation frameworks.
• Experience leading cross-functional engineering and design teams.
• A track record of measuring and improving digital experiences through data.
• A background in e-commerce or consumer-facing digital platforms.
• Expertise in agile methodologies and modern product management practices.

What We Offer

As a member of the OIT team, you will enjoy:

• A competitive salary reflecting your skills and experience.
• A flexible, remote work environment that allows you to work from anywhere in Colorado.
• Opportunities for career growth and professional development in a dynamic and innovative organization.
• A comprehensive benefits package that supports your overall well-being.
• The chance to make a meaningful impact on the lives of Coloradans and contribute to the state's mission to provide equitable access to services.

Our Commitment to Diversity, Equity, and Inclusion

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments. We encourage candidates from all identities, backgrounds, and abilities to apply and believe that equity, diversity, and inclusion drive our success.

How to Apply

If you're passionate about leveraging technology to drive positive change and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. Please review the application process and submit your application through our online portal.

Don't miss this chance to join a talented team of professionals dedicated to transforming Colorado's digital government services. Apply now and take the first step towards a fulfilling new career.

Additional Information

This is a term-limited position with an anticipated end date of approximately three years from the date of hire, although it may be extended based on business needs. The selected candidate must be willing to relocate to Colorado if not already a resident.

The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations to ensure a positive experience for candidates with disabilities.

For more information about the application process and what to expect, please refer to the provided resources.