Experienced Part-Time Remote Customer Support Representative - Delta Airlines Project

Unlock a World of Flexibility and Growth with Sirius Support

Are you a motivated and versatile individual looking for a part-time remote opportunity that offers a competitive salary, flexible scheduling, and a chance to grow with a global company? Look no further than Sirius Support, a fully remote outsourcing company that provides customer support for a wide range of technology and customer service functions. We're excited to announce an immediate opening for a Part-Time Remote Customer Support Representative to work on a Delta Airlines project.

About Us

Sirius Support is a happy, far-away family that values diversity, inclusion, and respect. We believe in establishing human connections and creating new ones through technology. Our part-time and full-time employees are encouraged to maintain a work-life balance, and we're committed to providing a mindful and supportive remote work environment. With a focus on coaching and mentoring, we strive to live by our success mantra: constant advancements!

Our Culture

At Sirius Support, we're passionate about creating a culture that is collaborative, innovative, and fun. We ditch the traditional office setup and instead offer a flexible and remote work environment that allows you to work from the comfort of your own home. No more worrying about parking spots or heavy traffic! Our employees are encouraged to be proactive, share knowledge, and educate others. We believe in recognizing and rewarding our team members for their hard work and dedication.

Job Overview

We're seeking an experienced Part-Time Remote Customer Support Representative to join our team on a Delta Airlines project. This is a two-week project that begins on October 21, and we're looking for individuals who are passionate about delivering exceptional customer service and are comfortable working in a fast-paced environment.

Key Responsibilities

• Making outbound phone calls to potential voters to collect survey data, requiring drive and determination.
• Handling objections professionally to ensure survey completion.
• Accurately entering survey responses into the system with a high level of attention to detail.
• Responding quickly and effectively to changing circumstances during calls.
• Communicating clearly and precisely to answer survey questions and record responses.
• Typing quickly and accurately for fast data entry.
• Demonstrating a proactive and committed attitude to achieving campaign objectives.
• Adapting to changing shifts on a case-by-case basis.

Essential Qualifications

• Prior work experience in a high-volume, high-quality environment in customer service, sales, or survey support.
• Excellent communication and interpersonal skills.
• Ability to think quickly and respond effectively to changing circumstances.
• Strong typing skills for fast and accurate data entry.
• Determination and commitment to achieving campaign objectives.
• Proficiency in English language - understanding, spoken, and written.

Preferred Qualifications

• Experience working on political campaigns or public opinion research.
• Knowledge of customer service software and technology.
• Ability to work in a quiet and dedicated workspace.

Technical Requirements

• A reliable internet connection with a minimum speed of 50 Mbps.
• A dual-core processor and at least 8GB of RAM on a PC, Mac, or Linux-based laptop or desktop.
• A headset and webcam.
• A quiet and dedicated workspace.

What We Offer

At Sirius Support, we're committed to providing a comprehensive and supportive work environment that allows you to grow and thrive. Here are just a few benefits you can expect:

• A competitive hourly rate of $10.00 per hour.
• Expected hours: 20-40 hours per week.
• Paid training to help you get up to speed.
• Ongoing coaching and feedback to support your growth and development.
• Opportunities to work on a variety of projects and gain hands-on experience in multidisciplinary fields.
• A flexible and remote work environment that allows you to work from the comfort of your own home.
• A culture that values diversity, inclusion, and respect.

Career Growth Opportunities

At Sirius Support, we're committed to helping our team members grow and develop in their careers. With ongoing coaching and feedback, you'll have the opportunity to learn from highly skilled professionals and gain hands-on experience in a variety of fields. Whether you're looking to advance in your current career or transition into a new field, we offer the support and resources you need to succeed.

Work Environment and Company Culture

As a fully remote company, we offer a flexible and supportive work environment that allows you to work from the comfort of your own home. Our culture is collaborative, innovative, and fun, with a focus on recognizing and rewarding our team members for their hard work and dedication. We're passionate about creating a work environment that is inclusive, respectful, and values diversity.

Compensation and Benefits

We offer a competitive hourly rate of $10.00 per hour, with expected hours ranging from 20-40 hours per week. We also provide paid training to help you get up to speed, as well as ongoing coaching and feedback to support your growth and development. Our remote work environment allows you to work from the comfort of your own home, and we're committed to providing a comprehensive and supportive work environment that allows you to grow and thrive.

Join Our Team!

If you're a motivated and versatile individual looking for a part-time remote opportunity that offers a competitive salary, flexible scheduling, and a chance to grow with a global company, we want to hear from you! Please submit your application today to join our team as a Part-Time Remote Customer Support Representative on the Delta Airlines project.

Don't miss out on this fantastic opportunity to grow your career with Sirius Support. Apply now and take the first step towards a more flexible and fulfilling career!