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Senior Data Analyst - Operations Analysis and Performance (OAP) - Remote Opportunity with Delta Airlines

Remote, USA Full-time Posted 2025-11-03

Unlock Your Career Potential with Delta Airlines

At Delta Airlines, we're not just flying high; we're soaring to new heights by empowering our employees to achieve great things. As a leader in the aviation industry, we're committed to providing top-notch services that exceed our customers' expectations. If you're looking for a challenging and rewarding career that lets you make a real impact, we've got the perfect opportunity for you.

About the Role: Senior Data Analyst in Operations Analysis and Performance (OAP)

We're on the hunt for a highly skilled and experienced Senior Data Analyst to join our Operations Analysis and Performance (OAP) team, specifically in the Air Terminal Customer Assistance (ACS) Resource Planning department. As a Senior Data Analyst, you'll be at the forefront of driving business success by providing strategic insights that inform operational decisions. This role is based in a remote setting, offering you the flexibility and work-life balance you're looking for.

Key Responsibilities:

  • Develop predictive models and forecasts to proactively identify ACS staffing needs in collaboration with cross-functional teams.
  • Analyze resource utilization and identify opportunities for optimization and improvement.
  • Create reports related to the execution of resource planning initiatives and present findings to senior leaders.
  • Examine trends in ACS resource planning and stay ahead of the curve.
  • Extract and analyze data from various sources to inform models and project development.
  • Develop new data sources and essential analytical models to drive business outcomes.
  • Apply descriptive, diagnostic, and predictive analytics to highlight business challenges and opportunities.
  • Create complex reports and analyses with direction from leaders and support process improvement initiatives.
  • Present findings to OAP and business unit leaders, including senior executives.
  • Act as an internal consultant to stakeholders, providing insights that drive results.
  • Prioritize the safety and security of self, others, and personal data.

Essential Qualifications:

  • Experience with analytical tools such as SQL, Python, and Tableau.
  • Strong business acumen, statistical, analytical, and problem-solving skills.
  • Excellent written, presentation, and verbal communication skills.
  • Ability to manage complex processes with cross-functional teams.
  • Strong player with attention to detail and ability to perform under pressure.
  • Capacity to influence without authority and work in a matrix environment.
  • Experience with MS Office.
  • Prioritizes safety and security.
  • Embraces diversity in people, thinking, and styles.
  • High school diploma, GED, or equivalent required.

Preferred Qualifications:

  • Advanced degree in a quantitative field (e.g., statistics, mathematics, computer science).
  • Experience in the aviation industry or a related field.
  • Knowledge of data visualization and storytelling techniques.
  • Familiarity with project management principles and practices.

Skills and Competencies for Success:

To excel in this role, you'll need to possess a unique blend of technical, business, and soft skills. Some of the key competencies include:

  • Data analysis and interpretation.
  • Predictive modeling and forecasting.
  • Business acumen and strategic thinking.
  • Communication and presentation.
  • Collaboration and teamwork.
  • Problem-solving and analytical thinking.
  • Adaptability and flexibility.

Career Growth Opportunities and Learning Benefits:

At Delta Airlines, we're committed to helping our employees grow and develop in their careers. As a Senior Data Analyst, you'll have access to:

  • Training and development programs to enhance your skills and knowledge.
  • Opportunities to work on high-visibility projects and initiatives.
  • Collaboration with cross-functional teams to drive business outcomes.
  • Mentorship and guidance from experienced professionals.

Work Environment and Company Culture:

At Delta Airlines, we pride ourselves on our inclusive and diverse culture. As a remote employee, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. Our company culture is built on:

  • A commitment to safety and security.
  • A focus on customer satisfaction.
  • A culture of innovation and continuous improvement.
  • A diverse and inclusive work environment.

Compensation, Perks, and Benefits:

We offer a comprehensive compensation package that includes:

  • Competitive salary.
  • Industry-leading profit sharing.
  • 401(k) with generous company match.
  • Comprehensive medical benefits.
  • Detailed wellness program.
  • Travel benefits for you and your family.

Join Our Team:

If you're a motivated and experienced Senior Data Analyst looking for a challenging and rewarding career, we want to hear from you. Apply now to join our team and take the first step towards unlocking your career potential.

Ready to take your career to new heights? Apply today!

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