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Experienced Remote Customer Experience Specialist and Full Stack Web Developer – Airline Industry Technology and Innovation

Remote, USA Full-time Posted 2025-11-03

Introduction to Delta Airlines and Our Mission

At Delta Airlines, we are passionate about redefining the future of aviation and delivering exceptional service to our customers. As a leader in the airline industry, we are committed to innovation, technology, and customer satisfaction. We are seeking talented and motivated individuals to join our team as Remote Customer Experience Specialists and Full Stack Web Developers, contributing to our mission of providing world-class service and solutions. As a remote team member, you will play a pivotal role in shaping the airline industry, leveraging cutting-edge technology and your expertise to drive success.

Job Summary and Responsibilities

We are looking for experienced professionals to fill remote positions, working from the comfort of their own homes. As a Remote Customer Experience Specialist and Full Stack Web Developer, you will be responsible for developing and implementing innovative solutions, collaborating with cross-functional teams, and providing exceptional customer service. Your key responsibilities will include:

  • Developing Proof-of-Concept and MVP (Minimum Viable Product) tasks to validate new architectures and answers
  • Writing and growing code, operating in the front and back-stop technology and cloud infrastructures, and actively taking part in code reviews
  • Analyzing person necessities to derive software program layout and overall performance necessities
  • Debugging present software program and correcting defects
  • Providing guidelines for enhancing documentation and software program improvement procedure standards
  • Designing and coding new software programs or altering present software programs to feature new features
  • Developing software program packages and equipment using Agile improvement methodologies
  • Designing, developing, and maintaining internet packages on AWS
  • Implementing scalable and fault-tolerant structures on AWS
  • Utilizing AWS offerings inclusive of EC2, S3, RDS, and CloudFront to construct and install internet packages
  • Collaborating with the improvement crew to ensure that every one package is optimized for overall performance and scalability
  • Troubleshooting and debugging internet packages and infrastructure issues

Essential Qualifications and Skills

To succeed in this role, you will need to possess the following essential qualifications and skills:

  • Strong experience with internet improvement and internet technology inclusive of HTML, CSS, JavaScript, and internet frameworks inclusive of Ruby on Rails, Node.js, or Django
  • Bachelor's or Master's diploma in Computer Science or associated area
  • Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront
  • Knowledge of containerization and box orchestration (Docker, Kubernetes)
  • Strong information on disbursed structures, microservices structure, and cloud-primarily based total infrastructure
  • Understanding of database structures and SQL
  • Experience with Linux/Unix working structures
  • Strong analytical and problem-fixing skills
  • Excellent verbal exchange and collaboration skills
  • Ability to work in a fast-moving and agile surroundings

Preferred Qualifications and Competitive Edge

While not required, the following preferred qualifications will give you a competitive edge:

  • Airline enterprise know-how is a plus
  • Experience operating in an airline generation surroundings is preferred
  • Highly influenced and eager to work in a fast-moving organization
  • Experience with agile improvement with common releases is a plus
  • Bachelor's or Master's diploma in Computer Science or associated area
  • Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront preferred

Career Growth Opportunities and Learning Benefits

At Delta Airlines, we are committed to the growth and development of our employees. As a Remote Customer Experience Specialist and Full Stack Web Developer, you will have access to:

  • Career development programs to achieve your long-term professional goals
  • World-wide partnerships to engage in community services and innovative projects created to focus on sustainability and reducing our carbon footprint
  • Business Resource Groups to connect employees with common interests and promote inclusion, offer perspective, and support implement strategies
  • Recognition rewards and awards through the platform Unstoppable Together
  • Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks

Work Environment and Company Culture

At Delta Airlines, we pride ourselves on our company culture and work environment. As a remote team member, you will be part of a dynamic and innovative team, working in a fast-moving and agile surroundings. We offer a competitive salary, industry-leading profit-sharing program, and performance incentives, as well as comprehensive health benefits, paid days off, and family care assistance.

Compensation, Perks, and Benefits

We offer a competitive salary, commensurate with experience, as well as a range of perks and benefits, including:

  • Competitive salary, industry-leading profit-sharing program, and performance incentives
  • 401(k) with beneficial company contributions of up to 9%
  • Paid days off, including vacation, holidays, paid personal time, maternity, and parental leave
  • Comprehensive health benefits, including medical, dental, vision, short/long term disability, and lifestyle benefits
  • Family care assistance, including fertility assistance, surrogacy and adoption assistance, lactation support, sponsored backup care, and programs that assist with loved ones in all stages
  • Domestic and International space-available flight privileges for employees and eligible family members

Conclusion and Call to Action

If you are a motivated and talented individual, passionate about innovation, technology, and customer satisfaction, we encourage you to apply for this exciting opportunity. As a Remote Customer Experience Specialist and Full Stack Web Developer at Delta Airlines, you will be part of a dynamic and innovative team, working in a fast-moving and agile surroundings. Don't miss out on this chance to redefine the future of aviation and take your career to new heights. Apply today and join our team of dedicated professionals!

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