Experienced Data Analyst for Disney+ Product and Customer Experience Enhancement – Remote and On-Site Collaboration Opportunity

Introduction to The Walt Disney Company

The Walt Disney Company, a world-renowned leader in the entertainment industry, is seeking a highly skilled and dedicated Data Analyst to join its innovative team. As a pioneer in the field of entertainment, Disney has consistently pushed the boundaries of creativity and excellence, and we are now looking for a talented individual to contribute to our mission of delivering exceptional customer experiences through data-driven insights. Our Studio Research and Analysis group is currently seeking a Data Analyst to support the Disney+ Product, Marketing, and Content Curation, as well as In-Home Promoting and Distribution teams.

Job Summary

We are looking for a committed and cooperative individual with a pioneering spirit, who thrives on the extraordinary tradition of our organization while embracing modern thinking, and who is passionate about contributing to The Walt Disney Company's direct-to-customer experience through vital hard work and dedication. As a Data Analyst, you will play a crucial role in investigating and coordinating data, as well as providing support for quantitative and qualitative research initiatives for key partners. Your primary areas of responsibility will focus on Disney+ Product and Customer Experience tracking programs.

Key Responsibilities

• Assist with a wide range of qualitative and quantitative analysis activities, including collection and preparation of data, as well as extraction and analysis of data from various sources to build summaries, tables, and report sections.
• Join disparate databases using SQL to aid in the daily operations of the Disney+ customer experience tracking project.
• Collaborate with different teams to conduct research at Disney, including communicating project objectives, business requirements, and timelines to efficiently target, optimize, and enhance our datasets.
• Build and maintain relationships with research partners within the team and from other divisions of the company, as well as external vendors.
• Analyze and prepare ongoing and ad-hoc reports involving quantitative and qualitative data for various groups within the product marketing, engagement, and product strategy of Disney+ and the Disney Streaming Bundle.
• Manage assigned projects, implement quality assurance processes, and report tasks and status to supervisor(s) to ensure completion within established timelines.
• Work with the Sr. Manager and team to ensure that each outcome is strategically significant and drives key business decisions.
• Collaborate with the team and research groups within Snowflake and Databricks.
• Maintain excellent verbal and written knowledge of data elements and requirements.
• Respond to critical data requests from internal clients.
• Support the presentation of findings based on research conducted and contribute to related business discussions.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Proficiency with SQL, with the ability to extract and join disparate data sources.
• Ability to extract data and combine with other data sources to develop a rich, complete picture for the business.
• Strong quantitative thinking and analytical skills.
• Ability to work quickly and efficiently in a fast-paced environment.
• Excellent communication and critical thinking skills, as well as the ability to create clear and concise visual presentations.
• Strong multitasking capabilities and the ability to work effectively in a environment of tight deadlines and constant change.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Experience with data processing tools (e.g. SPSS, Q, MarketSight).
• Experience with survey tools (e.g. Translate, Qualtrics, SurveyMonkey).
• Experience working with large datasets and big data technologies, ideally cloud-based, such as Snowflake, Databricks, or similar.
• Knowledge of R, Python, SAS, STATA, or similar programming languages.
• Postgraduate degree in Market Research or Statistics.
• Quantitative analysis background, either supplier side or client-side.
• Experience with analyzing survey data to extract meaningful insights.
• Experience with subscription-based business models and strategy.

Career Growth Opportunities and Learning Benefits

At The Walt Disney Company, we are committed to providing our employees with opportunities for growth and development. As a Data Analyst, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization. You will also have access to a range of training and development programs, including workshops, conferences, and online courses, to help you stay up-to-date with the latest trends and technologies in the field.

Work Environment and Company Culture

Our company culture is built on a foundation of creativity, innovation, and excellence. We are a dynamic and fast-paced organization, with a strong focus on teamwork and collaboration. As a Data Analyst, you will be working in a hybrid environment, with face-to-face collaboration from Monday to Thursday, and remote work on Friday. You will be part of a talented team of professionals who are passionate about delivering exceptional customer experiences, and you will have the opportunity to make a real impact on the success of our organization.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including a hourly rate of $23, as well as a range of perks and benefits, such as health insurance, retirement savings, and paid time off. We also offer a range of employee discounts and promotions, including discounts on Disney products and services, and access to exclusive events and experiences.

Conclusion

If you are a motivated and talented individual with a passion for data analysis and a commitment to excellence, we encourage you to apply for this exciting opportunity. As a Data Analyst at The Walt Disney Company, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization. Don't miss out on this opportunity to join our team and be a part of the magic of Disney. Apply now to take the first step towards an exciting and rewarding career with The Walt Disney Company.