REMOTE Summer Internship 2025 - IT, Consumer Insights Intern

Unlock Your Potential with CareSource's Summer Internship Program

Are you a driven and ambitious college student looking to kick-start your career in IT and Consumer Insights? Do you want to gain hands-on experience, network with industry leaders, and make a meaningful impact on a company that values diversity and inclusion? Look no further than CareSource's 12-week paid summer internship program!

CareSource is a leading organization dedicated to improving the lives of its members through innovative healthcare solutions. With a strong commitment to fostering an inclusive environment, we welcome individuals from all backgrounds to join our team. As a Summer Intern in IT, Consumer Insights, you will have the opportunity to work on exciting projects, collaborate with talented professionals, and develop valuable skills that will set you up for success in your future career.

Key Responsibilities

• Assist in facilitating customer care, Sales & Customer insights journeys, including taking notes and researching features and functionalities around CRM Space.
• Help identify current Case Management, Email Campaigning work, and propose proactive solutions by collaborating with key business stakeholders to understand current business processes.
• Assist in building training documentation based on new customer insight features and functionalities.
• Analyze, design, code, and test software through the production lifecycle according to functional/technical specifications that meet business requirements.
• Gain exposure to enterprise planning and delivery tools such as Azure DevOps and develop hands-on experience deploying with Microsoft Power Platform solutions using pipeline.
• Adapt to work within Agile Software Development approach methodology and triage Support CRM incident/Bug requests.

Essential Qualifications

To be considered for this role, you must be:

• A current college/university undergraduate or graduate student in an accredited degree program.
• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Possess good written and verbal communication skills.
• Able to work in a fast-paced environment and independently within a team environment.
• Demonstrate effective listening and critical thinking skills.
• Dependable, flexible, and able to maintain confidential information.
• Show effective problem-solving skills with attention to detail.

Preferred Qualifications

While not required, the following qualifications will give you a competitive edge:

• Experience with CRM systems and software development.
• Familiarity with Agile Software Development methodology.
• Knowledge of Microsoft Power Platform and Azure DevOps.

What You'll Gain

As a Summer Intern at CareSource, you will:

• Work on projects that truly impact the company.
• Participate in Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths.
• Be assigned a mentor and have access to former interns who earned full-time positions with CareSource.
• Test what you have learned and discover where you want to go in your career.
• Build new skills and work with smart and motivated people.
• Experience a culture that reflects your values and enjoy flexibility with remote opportunities.

Our Culture and Work Environment

At CareSource, we pride ourselves on our inclusive culture and flexible work environment. As a remote intern, you will enjoy:

• Personalized orientation and mentoring programs.
• Company and job-specific training.
• Feedback opportunities throughout your first 90 days.
• Inclusive culture with employee resource groups.
• Flexible work environment with remote opportunities and paid volunteer hours.
• Performance and personal growth goals with defined success metrics.
• Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth.
• Potential for internal and external training and development programs, stretch assignments, expanded responsibilities, and more.

Compensation and Benefits

We offer a competitive hourly rate of $34,500.00 - $55,100.00 per year, depending on your experience and qualifications. Our comprehensive total rewards package includes:

• A substantial and competitive salary.
• Opportunities for professional growth and development.
• A flexible and inclusive work environment.
• Paid volunteer hours and opportunities to give back to the community.

Ready to Take the Next Step?

If you're a motivated and talented college student looking to launch your career in IT and Consumer Insights, we want to hear from you! Apply now to join our team and take the first step towards a rewarding and challenging career.

CareSource is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and perspectives.

Don't miss this fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today!