Experienced Senior Technical Program Manager, Healthcare Security and Compliance - Driving Innovation and Excellence in Customer-Centric Pharmacy Services

Introduction to Amazon Pharmacy and Our Vision

At Amazon Pharmacy, our vision is to be Earth's most customer-centric pharmacy, and we believe that privacy and security are essential to earning and maintaining customer trust. As a leader in the healthcare industry, we are committed to delivering exceptional customer experiences while prioritizing the security and privacy of our customers' sensitive information. We are seeking a highly skilled and experienced Senior Technical Program Manager to join our team and play a critical role in driving our security and compliance initiatives forward.

Position Overview

As a Senior Technical Program Manager, Healthcare Security and Compliance, you will be responsible for developing and implementing comprehensive security and compliance programs that meet the highest standards of excellence. You will work closely with our Product Security team, Service teams, Pharmacy Operations teams, and other stakeholders to ensure that our services are compliant with our security and privacy policies and regulatory requirements. Your expertise and leadership will be instrumental in driving process improvements, identifying and mitigating risks, and ensuring that our customers' trust is maintained.

Key Responsibilities

• Develop deep knowledge of privacy and security obligations, processes, best practices, and solutions utilized across Amazon, and leverage this knowledge to drive requirements and process improvements within Amazon Pharmacy.
• Perform independent and objective, risk-based impact assessments of Amazon Pharmacy processes and related controls to identify areas for improvement and optimize operations.
• Consult with compliance, legal, policy, business process, and service owners to ensure that robust controls are in place to meet and exceed regulatory obligations and industry standards.
• Act as a subject matter expert, providing consultation and recommendations for enhancements and new controls to improve privacy and security posture and reduce risk.
• Escalate trends and insights through continuous monitoring and reporting to management, and support business and stakeholders by seeking out opportunities to simplify and automate metrics and reporting.

A Day in the Life

As a Senior Technical Program Manager, Healthcare Security and Compliance, your day-to-day responsibilities will be diverse and challenging. You will contribute to key Product Security initiatives, coordinate and simplify processes, and maintain high collaboration and trust with stakeholders across the organization. Your expertise and influence will extend across the HealthSec organization, and you will play a critical role in driving process improvements, identifying and mitigating risks, and ensuring that our customers' trust is maintained.

About the Team

The HealthSec ProdSec team is a highly engaged Embedded Security Team that helps our build teams deliver secure software. We deeply understand our business goals and priorities, and we are committed to designing secure systems that meet our customers' needs. As a member of this team, you will be part of a collaborative and dynamic environment that values diversity, inclusion, and innovation.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• 5+ years of technical product or program management experience, with a focus on security and compliance.
• 7+ years of working directly with engineering teams, with experience in software development and technical program management.
• 3+ years of experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
• Proven experience in compliance or risk program management, with a deep understanding of control effectiveness, risk management, and mitigation strategies.

Preferred Qualifications

In addition to the essential qualifications, we prefer candidates with the following skills and experience:

• 5+ years of project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.
• Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
• Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Strong technical skills, with experience in software development, security, and compliance.
• Excellent communication and collaboration skills, with the ability to work effectively with stakeholders across the organization.
• Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
• Experience with risk management concepts, including risk assessment, mitigation, and reporting.

Career Growth Opportunities and Learning Benefits

At Amazon, we are committed to helping our employees grow and develop their careers. As a Senior Technical Program Manager, Healthcare Security and Compliance, you will have access to a wide range of training and development opportunities, including:

• Endless knowledge-sharing and training opportunities to help you develop into a better-rounded professional.
• Opportunities to work on high-visibility projects and initiatives that drive business growth and innovation.
• A collaborative and dynamic work environment that values diversity, inclusion, and innovation.

Work Environment and Company Culture

At Amazon, we value work-life harmony and strive to create a work environment that is supportive and inclusive. We offer a range of benefits and perks, including:

• Flexible working hours and remote work options to support work-life balance.
• A comprehensive benefits package, including medical, financial, and other benefits.
• A dynamic and collaborative work environment that values diversity, inclusion, and innovation.

Compensation, Perks, and Benefits

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company, and we offer a range of benefits and perks, including equity, sign-on payments, and other forms of compensation.

Conclusion

If you are a motivated and experienced technical program manager with a passion for security and compliance, we encourage you to apply for this exciting opportunity. As a Senior Technical Program Manager, Healthcare Security and Compliance, you will play a critical role in driving our security and compliance initiatives forward and maintaining the trust of our customers. Don't hesitate to apply – we value a great attitude and a willingness to learn above all. Submit your application today and join our team of innovators and leaders in the healthcare industry!