Senior Manager - Insider Threat: Leading Cybersecurity Excellence in a Remote Environment

Join United Airlines' Cybersecurity and Digital Risk Team as a Senior Manager - Insider Threat

At United Airlines, we're on a mission to become the best airline in the history of aviation, and we're seeking a highly skilled Senior Manager - Insider Threat to join our Cybersecurity and Digital Risk (CDR) team. As a global company operating in hundreds of locations worldwide, we recognize our responsibility to provide opportunities and uplift the communities we serve. Our CDR team is dedicated to keeping our customers' and employees' information safe and secure, and we're looking for a seasoned professional to lead our Insider Threat efforts.

About United Airlines and the Cybersecurity and Digital Risk Team

United Airlines is a global leader in the aviation industry, with a rich history and a commitment to excellence. Our Cybersecurity and Digital Risk team is at the forefront of protecting our customers, employees, and operations from cyber threats. We're a team of dedicated professionals who are passionate about cybersecurity and committed to staying ahead of the latest threats and technologies.

As a Senior Manager - Insider Threat, you will play a critical role in identifying, analyzing, and remediating cyber threats from internal sources. You will lead a team of Senior Analysts and Analysts to track incidents, determine when forensic evidence is needed, and drive root cause analysis, remediation, and prevention of future incidents. You will also be responsible for aligning our Insider Threat program with industry standards and governance requirements, such as NIST and Mitre Att&ck.

Key Responsibilities

• Oversee the Insider Threat mission to identify, analyze, and remediate cyber threats from internal sources to the enterprise.
• Lead the planning, scheduling, and daily supervision of Senior Analysts and Analysts within the Insider Threat team.
• Align the protections of the organization to standards such as NIST, Mitre Att&ck, and governance to meet U.S. Department of Defense requirements for Insider Threat mitigation.
• Drive excellence and timeliness of response and remediation activities, and make recommendations to fill gaps with personnel, training, or process changes.
• Serve as a liaison for government reporting requirements, partners, and vendors to stay proactive in developing the latest defenses for United.
• Develop a world-class cyber Insider Threat team.
• Lead implementation of enterprise-wide strategy aligned with industry standard processes.
• Engage with business stakeholders to ensure alignment with business objectives.
• Assess and adapt existing operational programs and develop capabilities to ensure ongoing success.
• Identify opportunities to use and operationalize existing security investments while also identifying gaps in our defenses and recommending new technologies.
• Develop, define, and ensure continuous improvement of policies, procedures, programs, and technology (including automation).
• Define and develop metrics program to track maturity, evolution, and health of cybersecurity program over time.
• Ensure program is meeting intended purpose and metrics.
• Effectively communicate and mitigate risk and issues.
• Make decisions on containment of networked information system assets, and drive rapid response to analyze root cause, and remediation.
• Engage, collaborate, and partner with leadership, key collaborators, and broader security team on key initiatives to drive day-to-day security operations.
• Act as a trusted advisor to internal and external partners.
• Promote cross-functional collaboration and support between Cyber Defense, internal, and external partners.
• Consult with outside parties such as U.S. Government agencies, third-party vendors, and experts to identify and prioritize threats and protections needed.
• Provide guidance and direction to the Insider Threat team.
• Empower, coach, and develop team members.
• Lead the team and manage individuals to achieve results across the enterprise.
• Develop leadership strategies that harmonize corporate and employee objectives by setting and driving common goals.
• Identify and provide opportunities for positive individual growth for both self and employees.
• Perform short and long-term resources planning and ensure the proper number of resources and right skills are available to meet project goals and schedules.
• Assist with annual budgeting and monthly forecasting.

Qualifications

To succeed in this role, you will need:

Minimum Qualifications

• Bachelor's degree required.
• 7+ years of relevant work experience.
• Prior Insider Threat experience leading/building a team in a large organization.
• Excellent written and oral skills.
• Skills in conducting and concluding investigations initiated from cyber defense detection sources.
• Ability to conduct successful investigations with partners from legal, human resources, governmental, and third-party resources that contain and minimize the threat.
• Ability to gather, analyze, and distribute timely and accurate reports to leadership to minimize impacting the security of customers, employees, operation, and facilities.
• Ability to apply intelligence provided by government and partner entities to enhance investigations and cybersecurity products.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Preferred Qualifications

• Master's degree or equivalent experience.
• 1 or more industry certifications such as CISSP, CISA, GCFA.
• 2+ years as a people leader.
• 4+ years in cybersecurity.
• 4+ years in investigations.
• Familiarity with airline business systems and processes.
• Ability to obtain a Secret Clearance.

What We Offer

At United Airlines, we offer a competitive compensation package, with benefits including:

• Medical, dental, vision, life, accident, and disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays and paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Flight privileges.

The salary for this position is $126,225 to $185,130, dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.

Career Growth and Development

At United Airlines, we're committed to helping our employees grow and develop their careers. As a Senior Manager - Insider Threat, you will have opportunities to:

• Develop leadership skills and strategies.
• Build and lead a high-performing team.
• Stay up-to-date with the latest cybersecurity threats and technologies.
• Collaborate with cross-functional teams to drive business outcomes.

Company Culture

At United Airlines, we're proud of our company culture and values. We're committed to:

• Diversity, equity, and inclusion.
• Creating a safe and respectful work environment.
• Fostering a culture of innovation and continuous learning.
• Recognizing and rewarding outstanding performance.

Why Join United Airlines?

If you're a motivated and experienced cybersecurity professional looking to lead a team and drive business outcomes, we encourage you to apply for this exciting opportunity. As a Senior Manager - Insider Threat at United Airlines, you will be part of a dynamic and growing team, with opportunities for career growth and development.

United Airlines is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

Ready to Apply?

If you're ready to join a talented team and contribute to a thriving organization, we encourage you to apply now! We look forward to reviewing your application.