Senior Manager ETE Client Validation - Transforming Healthcare through Technical Leadership and Innovation

Bringing Our Heart to Every Moment of Your Health at CVS Health

At CVS Health, we're driven by a singular purpose: to bring our heart to every moment of your health. This guiding principle is at the core of our commitment to delivering enhanced, human-centric healthcare solutions for a rapidly evolving world. As a leader in the healthcare industry, we're dedicated to making healthcare more personal, convenient, and affordable. Our culture is built around our Heart At Work Behaviors, which empower every member of our team to play a vital role in transforming our culture and accelerating our ability to innovate.

Job Overview

We're seeking an exceptional Senior Manager ETE Client Validation to join our team on a remote basis. This technical and leadership role is crucial to the success of our PBM Division, requiring a strong blend of technical expertise and leadership acumen. As a Senior Manager ETE Client Validation, you will be responsible for planning and executing End-to-End (ETE) testing across various business functions and processes as part of new client implementations on CVS Health Systems and Platforms. This role demands a highly skilled professional with a deep understanding of technical and business operations, as well as excellent leadership and management skills.

Key Responsibilities

• Collaborate with client partners to strategize, scope, plan, and schedule ETE testing for new business implementations on CVS Health PBM systems.
• Review test environment capabilities, identify gaps, and engage IT to build those gaps to meet client expectations for ETE testing.
• Provide technical solutions and workarounds to optimize test environment building cost and time.
• Develop a test data management strategy that meets client expectations and complies with HIPAA and security obligations.
• Lead and manage a team of testers, providing direction, support, and guidance across 18+ functional work streams involved in ETE testing.
• Work closely with the IT Production Support team to manage testing issues and showstoppers.
• Engage with Business and IT work stream leads for defect triaging and fixing.
• Provide regular status updates to leadership and various internal and external stakeholders.
• Develop and provide metrics on Business Validation planning and test execution processes, driving improvements and optimizations.
• Serve as a subject matter expert, providing benchmarked solutions to complex technical projects and initiatives within your area of expertise.
• Organize cross-departmental application architectural solutions specific to Client Implementation Testing.
• Help build automation suites for integrated testing across Digital, Home Delivery, and Specialty systems to increase efficiency and reduce execution time and cost.
• Provide direction and support to various big data and analytics initiatives using emerging technologies.
• Act as the most senior technical contributor on strategic initiatives for Client Testing Process, Client Test Environment Building Projects, and Test Automation Building Projects.

Essential Qualifications

• Bachelor's degree with 10+ years of experience in a highly complex technology and business environment.
• 5+ years of experience leading and managing cross-functional teams, including external vendors and clients.
• Knowledge of ETE Business Validation processes and certification methods.
• Strong team management skills, including planning, budgetary control, people management, and process management.

Preferred Qualifications

• Understanding of AI/ML and its implementation in Business Validation processes.
• Comparable work experience in lieu of a Bachelor's degree.

Skills and Competencies

To succeed in this role, you will need to possess a combination of technical, business, and leadership skills. Key competencies include:

• Technical expertise in ETE testing and validation.
• Strong understanding of business operations and processes.
• Excellent leadership and team management skills.
• Effective communication and collaboration skills.
• Strategic thinking and problem-solving abilities.

Career Growth Opportunities and Learning Benefits

At CVS Health, we're committed to the growth and development of our employees. As a Senior Manager ETE Client Validation, you will have opportunities to:

• Develop your technical and leadership skills through challenging projects and initiatives.
• Collaborate with cross-functional teams to drive business outcomes.
• Stay up-to-date with industry trends and emerging technologies.
• Participate in training and development programs to enhance your skills and knowledge.

Work Environment and Company Culture

CVS Health is a dynamic and inclusive workplace that values diversity, equity, and inclusion. Our culture is built around our Heart At Work Behaviors, which promote a collaborative, innovative, and customer-centric work environment. As a remote employee, you will be part of a global team that is passionate about making a difference in the lives of our customers.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a base salary range of $75,400 - $165,954, bonus opportunities, and equity awards. Our benefits package includes:

• Comprehensive medical, dental, and vision benefits.
• 401(k) retirement savings plan and Employee Stock Purchase Plan.
• Term life insurance and disability benefits.
• Well-being programs, education assistance, and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) and holidays.

Conclusion

If you're a results-driven professional with a passion for technical leadership and innovation, we encourage you to apply for this exciting opportunity. As a Senior Manager ETE Client Validation at CVS Health, you will play a critical role in driving business success and transforming the healthcare industry. Join our team and be part of a dynamic organization that is committed to making a difference in the lives of our customers.

Don't miss this chance to make a significant impact. Apply now and take the first step towards a rewarding new role.