About Us: Fun and Games is an arcade experience where families and groups of all ages come to play, eat, and celebrate. We’re looking for energetic and friendly team members to join our crew and help deliver unforgettable memories!
Job Description: As a Redemption Counter / Guest Services Associate, you’ll be the smiling face that helps guests turn their hard earned tickets into prizes. You’ll keep the prize counter organized, assist guests with choosing rewards, and make sure every customer leaves happy. This role is fast paced, hands on, and perfect for someone who enjoys working with people in a fun, energetic atmosphere.
Responsibilities:
Greet and assist guests at the prize/redemption counter
Explain how the redemption system works and answer guests' questions
Handle tickets, points, and prize transactions accurately
Restock and organize prize inventory
Keep the counter and displays neat, and clean
Support the arcade team with events, parties, and daily operations
Provide outstanding customer service to ensure every guest has a great experience
Sweep and tidy the arcade floor, wipe down game glass and tables, and maintain a clean environment
Qualifications:
Positive, friendly, and outgoing personality
Strong communication and teamwork skills
Ability to multitask in a busy environment
Prior customer service, retail, or food service experience is a plus (but not required!)
Must be at least 16 years of age
Perks:
Flexible part-time hours
Discounted food & beverages
Unlimited free games off the clock
Fun & energetic work environment
Opportunities for growth within the company
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
Employee discount
Flexible schedule
Application Question(s):
Please indicate available hours for each day of the week.
Fun and Games hours are listed below: Monday - 12–8 PM Tuesday - 12–8 PM Wednesday - 12–8 PM Thursday - 12–8 PM Friday - 12–10 PM Saturday - 10 AM–10 PM Sunday - 10 AM–8 PM