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Pharmacy Technician - Remote Work Opportunity with Competitive Pay and Comprehensive Benefits in Worcester, MA

Remote, USA Full-time Posted 2025-11-03

Join Our Team: Pharmacy Technician - Remote Work Opportunity

Are you a motivated and detail-oriented individual looking for a rewarding career in the healthcare industry? We have an exciting opportunity for a Pharmacy Technician to join our team at Reliant Medical Group, part of the Optum family of businesses. As a Pharmacy Technician, you will play a vital role in supporting the Prescription department, working collaboratively with our team to deliver exceptional patient care and experiences.

About Reliant Medical Group

Reliant Medical Group is a community-based, multi-specialty, physician-led organization dedicated to improving the quality, cost, and experience of healthcare. We focus on delivering the best patient care, rather than volume, and strive to create a culture of caring, connecting, and growing together. Our team is committed to innovation and superior care management, supporting patients and team members alike.

Job Summary

We are seeking a highly skilled and motivated Pharmacy Technician to join our team in Worcester, MA. As a remote worker, you will have the flexibility to work from home, with a required 6-week on-site training period in Worcester, MA. The successful candidate will possess excellent communication and technical skills, with the ability to work independently and as part of a team.

Key Responsibilities:

  • Perform assigned duties as directed by the Prescription Specialist Supervisor
  • Interact effectively and professionally with all location departments, patients, prescribers, payors, and pharmacies
  • Develop proficiencies in the utilization of Epic and work independently to handle multiple tasks
  • Greet patients over the telephone to ensure prompt service for patient needs
  • Perform computer entry of prescription information, including patient search, prescriber search, drug selection, and prescription interpretation
  • Accurately review and process e-prescriptions, faxed prescriptions, my-chart renewals, and patient calls
  • Accept customer, insurance, and prescription information required to process new and refill prescriptions
  • Communicate any issues that may delay the prescription to the patient and work with the Prescription Specialist Supervisor to coordinate resolution
  • Assist with maintaining the prescription pool, keeping it up to date, and managing open encounters and in-basket management
  • Follow all asset protection and personal safety guidelines as outlined in the department Policy and Procedures
  • Obtain correct Prior Authorizations forms and complete and process prior authorizations for medications not covered by the patient's insurance

Requirements and Qualifications:

Essential Qualifications:

  • High School Diploma/GED (or higher)
  • Current unencumbered Pharmacy Technician license in the State of Massachusetts
  • 1 year of retail Pharmacy Technician experience
  • Physical health sufficient to meet the ergonomic standards and demands of the position

Preferred Qualifications:

  • Previous experience with Epic or other electronic medical records
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Skills and Competencies:

  • Excellent communication and interpersonal skills
  • Strong technical skills, including proficiency in Epic and Microsoft Office
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

Competitive Compensation and Benefits:

  • Competitive base pay
  • Full and comprehensive benefit program, including:
    • Paid Time Off (accrued from the first pay period)
    • 8 Paid Holidays
    • Medical Plan options
    • Dental, Vision, Life, and AD&D Insurance
    • Short-term disability and Long-Term Disability coverage
    • 401(k) Savings Plan and Employee Stock Purchase Plan
    • Education Reimbursement
    • Employee Discounts
    • Employee Assistance Program
    • Employee Referral Bonus Program
    • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Career Growth Opportunities and Learning Benefits:

  • Opportunities for professional growth and development
  • Clear direction on what it takes to succeed in your role
  • Development for other roles you may be interested in
  • Recognition and rewards for performance

Work Environment and Company Culture:

At Reliant Medical Group, we strive to create a culture of caring, connecting, and growing together. Our team is committed to delivering exceptional patient care and experiences, and we believe in fostering a positive and supportive work environment.

Highlights of Our Culture:

  • Collaborative and supportive team environment
  • Opportunities for professional growth and development
  • Recognition and rewards for performance
  • Flexible work arrangements, including remote work options
  • Access to cutting-edge technology and systems

Why Join Our Team?

At Reliant Medical Group, we are committed to helping people live healthier lives and making the health system work better for everyone. We believe in creating a culture of inclusivity, diversity, and respect, and we strive to make a positive impact on our community.

Our Mission:

To help people live healthier lives and make the health system work better for everyone.

Our Values:

  • Inclusivity and diversity
  • Respect and empathy
  • Excellence and innovation
  • Integrity and accountability

How to Apply:

If you are a motivated and detail-oriented individual looking for a rewarding career in the healthcare industry, we encourage you to apply now! Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.

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