Payment Posting Representative - Remote Healthcare Finance Professional - Medical Billing and Payment Processing

Join the TeamHealth Family: A Leader in Healthcare with a Commitment to Excellence

TeamHealth, a renowned healthcare organization, is physician-led and patient-focused, with a strong presence across the United States. We take pride in being named among the "150 Great Places to Work in Healthcare" by Becker's Hospital Review and ranked as "The World's Most Admired Companies" by FORTUNE Magazine. Our culture is built on a foundation of trust, respect, and a passion for delivering exceptional patient care. We are now seeking a highly skilled and detail-oriented Payment Posting Representative to join our dynamic team remotely.

About the Role:

As a Payment Posting Representative, you will play a critical role in supporting our Akron, OH Billing Center. You will be responsible for accurately posting payments and other transactions to our billing system for various payors, including Medicaid, Medicare, and Commercial plans. This is a fantastic opportunity for a motivated and organized individual to make a significant impact in our healthcare finance operations.

Key Responsibilities:

• Payment Posting: Post payments, co-insurance, deductibles, and necessary adjustments for emergency medicine type services with accuracy and efficiency.
• Explanation of Benefits (EOB) Processing: Post transitions according to EOBs provided by insurance companies, and ensure that contractual adjustments and patient responsibility amounts are posted according to payor guidelines.
• Correspondence Management: Post correspondence mail according to the information provided on the letters to ensure proper actions are taken by appropriate departments to resolve requests.
• Insurance Carrier Communication: Contact insurance carriers and request EOBs as necessary to facilitate payment posting.
• Issue Identification and Resolution: Report any issues identified that impact invoices from being processed correctly, and collaborate with the team to resolve discrepancies.
• Automated Exchanges Management: Manage Automated Exchanges that may require manual intervention for completion, and report any discrepancies that can be corrected by revising automated logic.
• Batch Processing and Balancing: Post batches and balance to the correct check amount, ensuring that all transactions are posted with accuracy.
• Payment Reconciliation: Post all payments to individual invoices, matching patient date of service to the payment explanation of benefits received.
• Rejection Processing: Post all rejections listed on payment EOBs, and handle payments with no identification to a specific patient invoice.
• Deposit Batch Logs: Complete deposit batch logs, and maintain accurate records.
• Policy and Procedure Management: Responsible for maintaining all policy and procedures, and participate in department meetings.
• Workload Management: Manage workload to post batches within the required turn-around time, and assist other team members with their batches as needed.

Requirements and Qualifications:

To be successful in this role, you should possess the following qualifications and experience:

• Insurance/Patient Payment Posting Experience: A minimum of 1-2 years of experience in insurance or patient payment posting is required.
• Computer Skills: Excellent computer skills, including proficiency in Microsoft Office, are essential.
• IDX or GE Centricity Experience: Knowledge of IDX or GE Centricity is a plus.
• Problem-Solving and Communication Skills: Excellent problem-solving, communication, organizational, and time management skills are essential for this role.

What We Offer:

At TeamHealth, we are committed to providing our employees with a comprehensive benefits package and a supportive work environment. Here are some of the benefits and perks you can expect:

• Competitive Salary: A competitive salary range for this role.
• Benefit Eligibility: Eligibility for medical, dental, vision, and life insurance benefits, effective the first of the month following 30 days of employment.
• 401K Program: A 401K program with discretionary matching funds available.
• Personal Time Off: Generous personal time off policy.
• Paid Holidays: Eight paid holidays per year.
• Quarterly Incentive Plans: Opportunities to earn incentives through our quarterly plans.
• Career Growth Opportunities: Opportunities for professional growth and development within the company.

Why Join TeamHealth?

At TeamHealth, we value our employees and strive to create a work environment that is supportive, inclusive, and rewarding. Here are some reasons why you should consider joining our team:

• Commitment to Excellence: We are committed to delivering exceptional patient care and excellence in everything we do.
• Physician-Led and Patient-Focused: Our organization is led by physicians and focused on patient care.
• Diverse and Inclusive Culture: We strive to create a diverse and inclusive work environment that values different perspectives and experiences.
• Opportunities for Growth: We offer opportunities for professional growth and development, as well as career advancement.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for healthcare finance, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert application link]. We look forward to hearing from you!

Equal Employment Opportunity: TeamHealth is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values different perspectives and experiences.