Experienced Full Stack Pharmacy Technician – Patient-Centric Retail and Remote Data Entry Specialist
**Join the Walgreens Team and Shape the Future of Healthcare**
Are you passionate about delivering exceptional patient care and experience? Do you have a knack for working in a fast-paced retail environment? Look no further! As an Experienced Full Stack Pharmacy Technician at Walgreens, you will be at the forefront of our patient-centric approach, working closely with our customers and healthcare professionals to provide personalized care and support.
**About Walgreens**
Walgreens, formally referred to as Walgreens Boots Alliance, Inc., is a leading American pharmacy and retail employer with a significant presence in the USA and other countries. Founded in 1901, Walgreens has grown into a global leader in the healthcare industry, with a commitment to providing high-quality products and services to its customers.
**The Role**
As an Experienced Full Stack Pharmacy Technician, you will be responsible for providing exceptional patient care and experience in our retail pharmacies. Your duties will include:
* Assisting pharmacists in the exercise of pharmacy, including the performance of other pharmacy branch responsibilities according to employer policies and procedures
* Using pharmacy systems to retrieve patient and drug information and process prescriptions
* Modeling and providing a unique and delightful customer experience
* Engaging customers and patients by greeting them and providing assistance with services and products
* Resolving customer issues and answering inquiries to ensure a superb customer experience
* Developing strong relationships with most valuable customers
* Performing duties as assigned by the Pharmacy manager, personnel Pharmacist, and store supervisor, including utilizing pharmacy systems to enter patient and drug records, filling prescriptions, and verifying medication accuracy
* Assisting pharmacists in scheduling and maintaining work flow
* Reporting prescription errors to the pharmacist on duty and adhering to company rules and procedures regarding pharmacy errors and the quality improvement program
* Strictly adhering to the Walgreen Co. Policy regarding accurate dispensing throughout all applicable prescription dispensing activities
* Registering all related income on assigned cash register, collecting and handling coins as required
* Taking customers to the OTC aisle to assist in finding merchandise
* Handling telephone calls that do not require the personal attention of the pharmacist, including those to physicians
* Processing (correcting and resubmitting) claims for third-party prescription services in a timely and efficient manner, and performing other clerical responsibilities as assigned by the store manager
* Assisting and supporting Pharmacy department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription drugs
* Keeping knowledge of company asset safety procedures, and documenting claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not obtained), order mistakes or broken goods related to Rx capsules
* May assist pharmacist in administering medical services, including the collection and proper labeling of blood/urine samples from patients and other medical services as required; assists pharmacy staff in coordination of medical services, Walgreens healthcare clinics, and external vendors
* Assists Pharmacy supervisor and personnel Pharmacist in developing and maintaining strong relationships with the local medical community, including physicians, nurses, and other healthcare providers, through clinical provider detailing and outreach to healthcare agencies, retirement homes, nursing homes, and other forums for reinforcing growth opportunities
**Education & Personal Development**
* Earns and maintains PTCB certification through the unique PTCB training program and/or state required certification/registration
* Attends training and completes PPLs asked by manager and acquires continuing education credit
* Maintains expertise and skill in healthcare and pharmacy, including latest information and developments
* Through completion of the Walgreens pharmacy technician apprenticeship program, experience qualifies for 8 (8) college credit hours as recognized by the American Council on Education (ACE)
**Basic Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Must have a high school diploma or equivalent
**Preferred Qualifications**
* Choose to have six months of experience in a retail environment
* Choose to have previous work experience with Walgreens
* Desire to have desirable math skills to fill prescriptions accurately, including counting, measuring, and weighing medicines
* Desire to have correct computer skills
* Desire to have knowledge of store inventory management
* Prefer PTCB certification
**About Our Benefits**
Walgreens offers a range of benefits to its employees, including:
* Aggressive compensation: Walgreens provides competitive salaries and compensation programs based on the role, experience, and location
* Fitness and well-being: comprehensive health, dental, and vision coverage options for employees and their families
* Prescription savings: employees may obtain discounts on prescription medicines and pharmacy services
* Retirement Plans: Walgreens offers retirement savings plans, including 401(k) plans, to help employees save for their future
* Employee stock buy Plan: Eligible employees may have the option to purchase Walgreens Boots Alliance stock with a discount
* Profession development: opportunities for career growth within the company, including training and development programs
* Paid break day: Paid vacation days, holidays, and sick leave for work-life balance
* Education help: some employees may have access to tuition reimbursement or education assistance programs
* Employee discount: Walgreens employees frequently receive discounts on products offered in Walgreens stores
* Health programs: resources and programs to help employee well-being, including health and wellness initiatives
* Flexible work arrangements: Walgreens may offer flexible work arrangements, including part-time and full-time positions
* Employee assistance program: help programs to assist employees with personal and professional challenges
* Variety and Inclusion: Walgreens promotes diversity and inclusion within its workforce and has programs and employee resource groups
**Join Our Team Today!**
If you are passionate about delivering exceptional patient care and experience, and have a knack for working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity. As an Experienced Full Stack Pharmacy Technician at Walgreens, you will be at the forefront of our patient-centric approach, working closely with our customers and healthcare professionals to provide personalized care and support.
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