**Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support Specialist**

**Join Our Dynamic Team and Thrive in a Remote Work Environment** Are you a highly organized and detail-oriented individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and a knack for data entry? We are seeking an experienced Remote Customer Service/Data Entry Representative to join our Claims Coordination Team as a Support Specialist. As a key member of our team, you will play a vital role in providing administrative and staff support services, ensuring seamless claims processing, and maintaining accurate records. **About Us** At Arsenault, we are a leading provider of innovative solutions in the claims coordination industry. Our team is dedicated to delivering exceptional customer service, and we are committed to creating a work environment that fosters growth, collaboration, and innovation. As a remote employee, you will have the flexibility to work from the comfort of your own home, while still being an integral part of our dynamic team. **Key Responsibilities** As a Remote Customer Service/Data Entry Representative, you will be responsible for: * **Data Entry**: Accurately and efficiently entering claims information into our claims management systems, ensuring timely and accurate processing. * **Follow-up and Research**: Following up on missing information to process claims, and conducting research to resolve any discrepancies or issues. * **Invoice Review**: Reviewing invoices to ensure accuracy and completeness, and making any necessary corrections. * **Report Compilation**: Compiling reports from systems with claims information, and analyzing data to identify trends and areas for improvement. * **Customer Service**: Providing exceptional customer service to our clients, responding to inquiries, and resolving any issues or concerns in a timely and professional manner. **Essential Qualifications** To be successful in this role, you will need: * **High School Diploma**: A high school diploma or equivalent is required. * **Work Experience**: 6 months to 1 year of work experience in a related field, such as customer service, data entry, or claims processing. * **Basic Computer and Typing Skills**: Proficiency in basic computer software and typing skills, with the ability to learn new systems and technologies quickly. * **Strong Attention to Detail**: Excellent attention to detail, with the ability to accurately and efficiently enter data and process claims. **Preferred Qualifications** While not required, the following qualifications are highly desirable: * **Experience with Claims Management Systems**: Previous experience with claims management systems, such as [insert system name]. * **Certifications or Training**: Relevant certifications or training in customer service, data entry, or claims processing. * **Language Skills**: Fluency in multiple languages, with the ability to communicate effectively with clients and colleagues. **Skills and Competencies** To succeed in this role, you will need to possess: * **Excellent Communication Skills**: Strong verbal and written communication skills, with the ability to communicate effectively with clients and colleagues. * **Attention to Detail**: Excellent attention to detail, with the ability to accurately and efficiently enter data and process claims. * **Organizational Skills**: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. * **Problem-Solving Skills**: Excellent problem-solving skills, with the ability to analyze data and identify trends and areas for improvement. **Career Growth Opportunities and Learning Benefits** At Arsenault, we are committed to providing our employees with opportunities for growth and development. As a Remote Customer Service/Data Entry Representative, you will have access to: * **Training Programs**: Ongoing training and development programs, designed to enhance your skills and knowledge in customer service, data entry, and claims processing. * **Mentorship**: A dedicated mentorship program, where you will be paired with an experienced colleague who will provide guidance and support. * **Career Advancement**: Opportunities for career advancement, with the potential to move into leadership roles or specialized positions within the company. **Work Environment and Company Culture** As a remote employee, you will have the flexibility to work from the comfort of your own home, while still being an integral part of our dynamic team. Our company culture is built on the principles of collaboration, innovation, and customer service excellence. We are committed to creating a work environment that is inclusive, diverse, and supportive of all employees. **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * **Medical/Dental/Vision Plans**: Comprehensive medical, dental, and vision plans, designed to provide you and your family with access to quality healthcare. * **Life and Accident Insurance**: Life and accident insurance, designed to provide financial protection for you and your loved ones. * **401(K) Plan**: A 401(k) plan, designed to help you save for retirement and achieve your long-term financial goals. * **Employee Stock Purchase Plan**: An employee stock purchase plan, designed to provide you with the opportunity to purchase company stock at a discounted rate. * **Educational Expense Reimbursement**: Educational expense reimbursement, designed to help you pursue further education and training. * **Employee Assistance Program**: An employee assistance program, designed to provide you with access to counseling and support services. * **Flexible Work Hours**: Flexible work hours, designed to provide you with the flexibility to balance your work and personal life. **Equal Employment Opportunity** At Arsenault, we are committed to equal employment opportunity and do not discriminate against any applicant because of: * **Race**: We do not discriminate against any applicant based on their race, color, or national origin. * **Sex**: We do not discriminate against any applicant based on their sex, gender, or gender identity. * **Disability**: We do not discriminate against any applicant based on their disability or physical or mental limitations. * **Age**: We do not discriminate against any applicant based on their age, with the exception of minimum age requirements for certain positions. * **Marital Status**: We do not discriminate against any applicant based on their marital status. * **Citizenship**: We do not discriminate against any applicant based on their citizenship or immigration status. * **Veteran Status**: We do not discriminate against any applicant based on their veteran status. **Reasonable Accommodations** We are committed to making reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. **How to Apply** If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online, and we will review your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job