Virtual Dental Receptionist / Treatment Follow Up Specialist
                                We are looking for a patient focused individual whos committed to delivering a personal touch, reliable and detail oriented to support our team remotely. This person must have experience in dental administration and thrive in a fast paced environment.
Key Responsibilities:
Follow up with patients who have not scheduled treatment and be able to clearly explain the treatment to them.
Schedule and reschedule appointments using Open Dental
Communicate effectively with patients regarding treatment plans, insurance, and appointments
Maintain accurate and up-to-date patient records
Complete appointment confirmation calls for patients with upcoming appointments
Support other front office tasks as needed
Requirements:
Minimum 1 year of experience in a dental front office role (virtual or in-office)
Dental Terminology and Procedures
Proficiency with dental practice management software, Open Dental Required
Strong understanding of dental insurance and billing procedures
Excellent communication and customer service skills
Tech-savvy and comfortable working with digital tools and remote systems
Highly organized and self-motivated with the ability to work independently
HIPAA compliance knowledge
Preferred Qualifications:
Experience working remotely in a dental or medical office
Bilingual (Spanish/English) is a plus
Knowledge of teledentistry tools and virtual patient coordination
What We Offer:
Competitive hourly rate based on experience
Flexible scheduling
Work-from-home convenience
Supportive and collaborative virtual team environment
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