Customer Practice Manager - Healthcare and Life Sciences (HCLS) - Remote Opportunity with Amazon Web Services (AWS) Professional Services

Transform Your Career with Amazon Web Services (AWS) - Join Our Team as a Customer Practice Manager in Healthcare and Life Sciences (HCLS)

Are you a seasoned professional looking to drive business outcomes and lead customer programs that accelerate transformation in the Healthcare and Life Sciences (HCLS) industry? Do you have a passion for cloud computing and a talent for developing strategic relationships with C-Level executives? Amazon Web Services (AWS) Professional Services is seeking a Customer Practice Manager to join our team on a remote basis. As a Customer Practice Manager, you will be responsible for leading customer programs that drive strategic and financial value, promoting and selling transformational professional services programs, and ensuring delivery excellence and project closure in assigned accounts or territories.

About Amazon Web Services (AWS) and the HCLS Team

AWS is the world's most comprehensive and broadly adopted cloud platform, trusted by the most successful startups to Global 500 companies. Our Professional Services team works closely with customers to help them realize the full potential of the cloud. The HCLS team is dedicated to serving the Healthcare and Life Sciences industry, providing tailored solutions to help customers achieve their business goals.

As a Customer Practice Manager with AWS Professional Services HCLS, you will be part of a dynamic team that values diverse experiences, inclusive culture, and work-life harmony. You will have the opportunity to work with a wide range of customers, from small and mid-market accounts to enterprise-level organizations, and develop a deep understanding of their business needs and challenges.

Key Responsibilities

• Execution of Long-Term Strategic Customer Transformation Roadmaps: Drive results in ProServe and Platform bookings in the near term, with a high bias for action to deliver results.
• Lead Business Outcomes: Articulate accelerated customer outcomes through cloud technologies, and develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).
• Establish Executive Relationships: Build and maintain executive relationships across Technology and Business groups, and secure executive sponsorship of programs.
• Internal Network Development: Establish an internal network at AWS, including relationships with critical internal organizations such as account team, Partner team, Global Services organization, Finance, and Legal.
• Strategic Advisor and Expert: Assume the role of strategic advisor and expert, with a deep knowledge of the customer's business and the available cloud services.
• Deliver on Annual Bookings Targets: Meet annual bookings targets with deal structures aligned with key customer goals and AWS Professional Services business objectives.
• Support Scale through Shared Learnings: Share learnings and mechanisms across the Professional Services sales team to drive scale and growth.

About the Team and Company Culture

AWS values diverse experiences and encourages candidates to apply, even if they don't meet all of the preferred qualifications and skills listed. Our employee-led affinity groups foster a culture of inclusion, and ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

At AWS, we're committed to being Earth's Best Employer, and we're continuously raising our performance bar. You'll find endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.

We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Qualifications and Skills

Basic Qualifications

• Bachelor's degree, or 7+ years of professional or military experience.
• Experience with selling consulting/professional services with recurring revenue from accounts/territory.
• Business development experience, including multiyear, multiple service offerings with a total contract value of +$10M agreements, and familiarity with compliance and security standards across the enterprise IT landscape.
• Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion.
• Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs.

Preferred Qualifications

• Experience with design of modern, scalable delivery models for technology consulting services.
• International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.
• Understanding of cloud computing and data transition challenges.
• A partner network for joint pursuit and delivery.

Career Growth Opportunities and Learning Benefits

As a Customer Practice Manager with AWS Professional Services HCLS, you will have the opportunity to develop a deep understanding of the Healthcare and Life Sciences industry, and drive business outcomes through cloud technologies. You will work closely with customers, AWS account teams, and internal stakeholders to deliver transformational professional services programs.

You will also have access to a wide range of career-advancing resources, including mentorship, knowledge-sharing, and training programs. Our culture of innovation and experimentation will challenge you to think creatively and develop new skills.

Compensation, Perks, and Benefits

AWS offers a competitive compensation package, including a base salary ranging from $138,200/year to $239,000/year, depending on market location and job-related knowledge, skills, and experience. You will also be eligible for equity, sign-on payments, and other forms of compensation as part of a total compensation package.

In addition to our comprehensive compensation package, we offer a full range of medical, financial, and other benefits to support your overall well-being.

Conclusion

If you're a seasoned professional looking to drive business outcomes and lead customer programs that accelerate transformation in the Healthcare and Life Sciences industry, we encourage you to apply for this exciting opportunity. As a Customer Practice Manager with AWS Professional Services HCLS, you will be part of a dynamic team that values diverse experiences, inclusive culture, and work-life harmony.

Don't miss out on this chance to transform your career and join our team on a remote basis. Apply now and take the next step in your career!