Immediate Hiring: Customer Care Representative for Delta Airlines at Workwarp - Remote Full-Time Opportunity
Join the Heartbeat of Delta's Operations: Customer Care Representative
At Workwarp, we're excited to partner with Delta Airlines Remote Jobs.Inc to bring you a unique opportunity to be part of the airline's operational hub. As a Customer Care Representative, you'll play a vital role in ensuring the smooth operation of Delta's global network. If you're a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply.
About Delta Airlines and the Operations and Customer Center (OCC)
Delta Airlines is a leading global airline with a rich history of innovation and customer satisfaction. The Operations and Customer Center (OCC) is the nerve center of Delta's operations, responsible for strategic and tactical decision-making for any operational disruption in their global network. As a Customer Care Representative, you'll be part of a dynamic team that works around the clock to ensure the airline's operations run smoothly.
Key Responsibilities
- Assist the Operations and Customer Center (OCC) team in making strategic and tactical decisions to resolve operational disruptions.
- Work with aviation experts to analyze data and solve complex business problems.
- Be assigned to one of the following teams:
- Load Control Center: responsible for aircraft weight and balance, fuel distribution, and ensuring compliance with manufacturer and company specifications.
- Fuel Strategy: responsible for developing strategy, tools, and sustainability policy for $14 billion in annual jet fuel consumed by the airline.
- Develop new skills and abilities, and be willing to take on new challenges and learn from experiences.
- Collaborate with colleagues, maintaining a team-first mentality with the outcome of your team as the top priority.
Essential Qualifications
To succeed in this role, you'll need:
- A four-year degree in Software Engineering, Analytics, Economics, Industrial Engineering, Aviation Management, or a related field.
- Availability to work for three alternating semesters in Atlanta, GA, Monday through Friday, 8AM - 5PM schedule.
- Enrollment with an educational institution throughout the term of the co-op program.
- Strong organizational, project management, and verbal/written communication skills.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Ability to work in both team and individual settings.
- A commitment to making safety and security the top priority.
- Embracing diverse people, thinking, and styles.
- A high school diploma, GED, or high school equivalency.
- At least 18 years old and authorization to work in the US.
Preferred Qualifications
To give you a competitive edge, you'll ideally have:
- Familiarity with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint.
- Experience with airline operations, scheduling, and planning.
- A history of seeking leadership positions, including student and community associations.
- A passion for a future career in the aviation industry and serving Delta's customers.
Career Growth Opportunities and Learning Benefits
As a Customer Care Representative, you'll have the opportunity to develop new skills and gain valuable experience in a dynamic and fast-paced environment. You'll work alongside experienced professionals and be part of a team that's committed to excellence. This role offers a unique chance to learn and grow with Delta Airlines and advance your career in the aviation industry.
Work Environment and Company Culture
Workwarp is a company that values innovation, teamwork, and customer satisfaction. As a remote employee, you'll be part of a flexible and dynamic team that works together to achieve common goals. Delta Airlines is committed to creating a diverse and inclusive work environment that values different perspectives and ideas.
Compensation and Benefits
We offer a competitive salary ($35-45/hour) and a comprehensive benefits package that includes opportunities for career growth and development. As a representative of Delta Airlines, you'll also have access to travel benefits and other perks that come with working for a leading global airline.
Join Our Team!
If you're a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply. As a Customer Care Representative, you'll play a vital role in ensuring the smooth operation of Delta's global network. Don't hesitate – apply today and let's build the future together!
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