Global Digital Product Management Leader - Transforming Loyalty & Benefits at American Express

Join the Ranks of a Global Leader in Financial Services

At American Express, we're not just a company - we're a community of innovators, thinkers, and doers who are passionate about delivering exceptional customer experiences. As a global leader in financial services, we're committed to backing our customers, colleagues, and communities with unwavering dedication and integrity. If you're looking for a challenging and rewarding role that will help you grow professionally and personally, we've got the perfect opportunity for you.

About the Role

We're seeking an experienced and talented Manager - Digital Product Management to join our Enterprise Platforms Loyalty and Benefits organization. As a Senior Product Manager, you'll play a critical role in shaping the offer strategy for American Express, driving transformation activities, and building capabilities with your peer product managers across the Offers domain. This is a fantastic opportunity to work on high-impact projects, collaborate with diverse stakeholders, and develop your skills in a dynamic and supportive environment.

Key Responsibilities

• Lead the product envisioning for Offers capabilities & solutions, partnering with business and technical architects, subject matter experts, and product owners to create capabilities and features.
• Collaborate with multiple stakeholders & business partners to define business needs, frame strategy, create and own the roadmap, execute and deliver on priorities, and effectively communicate at all levels.
• Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with business teams.
• Manage and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.
• Participate in and support agile practices and ceremonies to reinforce the agile transformation of the delivery team.
• Develop a robust understanding of Amex Offers as well as the competitive landscape.
• Communicate and build consensus across multiple teams in creating solutions to business needs.

What We're Looking For

To succeed in this role, you'll need to have a strong understanding of marketing and partner management, as well as excellent communication and collaboration skills. Here are the essential qualifications we're looking for:

Minimum Qualifications

• Minimum 5 years' experience as a product owner/manager.
• Experience communicating and influencing above and creating/delivering presentations for wide leadership audiences.
• Proficient knowledge of Agile and Scrum development methodologies and IT project management.
• Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements.
• Strong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumen.
• Project management skills; ability to prioritize and complete tasks.
• Bachelor's Degree required.

Preferred Qualifications

• Experience working in building large-scale, high-performance backend solutions.
• Knowledge of Change Management practices.
• Team skills, including ability to establish and maintain effective working relationships with all levels within the organization, internally and externally.

What You'll Gain

At American Express, we're committed to supporting the growth and development of our colleagues. As a Manager - Digital Product Management, you'll have access to a range of career development opportunities, including:

• Professional development programs and training opportunities.
• Mentorship and coaching from experienced leaders.
• Opportunities to work on high-impact projects and contribute to the company's success.
• A collaborative and supportive work environment that encourages innovation and creativity.

Our Culture and Work Environment

At American Express, we're proud of our culture and work environment. We believe in fostering a workplace that is inclusive, diverse, and supportive of all colleagues. Here are just a few highlights:

• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Competitive base salaries, bonus incentives, and benefits.

Compensation and Benefits

We're committed to offering a comprehensive compensation and benefits package that reflects our colleagues' hard work and dedication. Here are some highlights:

• Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits.
• 6% Company Match on retirement savings plan.
• Free financial coaching and financial well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.

Ready to Join Our Team?

If you're a motivated and experienced product management professional looking for a challenging and rewarding role, we want to hear from you. Apply now to join our team as a Manager - Digital Product Management and help us shape the future of loyalty and benefits at American Express.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.