Business Transformation Customer Insights Expert - Remote Opportunity at John Deere

Transforming the Future of Agriculture and Infrastructure with John Deere

At John Deere, we're on a mission to feed a growing global population and build a better future for all. With a rich history of innovation and a commitment to excellence, we're investing heavily in our people and technology to tackle the world's most pressing challenges. As a leader in the agriculture and construction equipment industry, we're poised to make a significant impact on the world. If you're passionate about making a difference and want to be part of a dynamic team that's shaping the future, we invite you to explore this exciting opportunity.

About the Role: Business Transformation Customer Insights (Remote)

We're seeking a highly skilled Business Transformation Customer Insights Expert to join our team on a remote basis. As a key member of our Business Transformation team, you'll play a critical role in driving our 2030 Leap Ambitions by uncovering valuable customer insights that inform our business strategy. Your work will help us transition from a traditional one-time purchase model to a recurring, renewable-license model, known as Solutions as a Service (SaaS), which will revolutionize the way we serve our customers.

Key Responsibilities:

• Leads complex statistical research studies, including primary, secondary, quantitative, and qualitative research, to inform business decisions and drive growth.
• Develops and maintains relationships with external market research and competitive intelligence vendors, consultants, and suppliers to stay ahead of industry trends.
• Provides data interpretation advice and insight generation to decision-makers, ensuring that our business is guided by data-driven insights.
• Collaborates with product teams to define Deere's Solutions as a Service (SaaS) customer segments and identify new opportunities for growth.
• Conducts research to forecast customer demand elasticity for new-to-the-world products, enabling us to make informed decisions about product development and launch.
• Provides coaching and support to strategic market research efforts across the Business Transformation Ecosystem and owns the planning and execution for the Business Transformation Customer Insights workstream.

Essential Qualifications:

• 5 or more years of market research experience in technology-driven, recurring revenue products, with a proven track record of delivering high-impact insights.
• Strong statistical analysis and problem-solving skills, with the ability to make recommendations from data.
• Excellent communication, documentation, organizational, and interpersonal skills, with the ability to build strong relationships and communicate effectively to diverse audiences.
• Ability to travel up to 25% of the time, with a valid driver's license and willingness to comply with company travel policies.

Preferred Qualifications:

• Industry experience in agriculture, construction, robotics, automation, or autonomy, with a deep understanding of the challenges and opportunities in these sectors.
• Succinct and clear communication style, with the ability to simplify complex topics into messages that are understood and remembered by a broad audience.
• Intellectual curiosity and a passion for exploring new ideas and solutions, with a proven ability to think creatively and drive innovation.
• Problem-solving tenacity and persistence, with a willingness to overcome challenges and drive results.
• Comfort with ambiguity and a ability to thrive in fast-paced environments where priorities are constantly evolving.
• Logical thinking and analytical skills, with the ability to frame and break down complex problems into manageable components.
• Self-directed and motivated, with a strong work ethic and ability to prioritize tasks and manage multiple projects simultaneously.
• Bias to action, with a proven ability to take ideas and turn them into tangible results.
• Self-awareness and a willingness to acknowledge strengths and opportunities, with a growth mindset and commitment to continuous learning.

Education and Experience:

Ideally, you'll have a Bachelor's degree or equivalent related work experience in a relevant field, such as marketing, research, or a related discipline.

What We Offer:

At John Deere, we're committed to providing a comprehensive rewards package that recognizes and rewards our employees' hard work and dedication. Our benefits include:

• Flexible work arrangements, including remote work options and flexible hours.
• Highly competitive base pay and performance bonuses, tied to individual and company performance.
• Savings and Retirement benefits, including a 401K and Defined Benefit Pension plan.
• Healthcare benefits with a generous company contribution to a Health Savings Account.
• Adoption assistance and Employee Assistance Programs, to support employees' personal and family needs.
• Tuition assistance and professional development opportunities, to help employees grow and develop their skills.
• Fitness subsidies and on-site gyms at specific Deere locations, to promote employees' health and wellbeing.
• Charitable contribution match and Employee Purchase Plan, to support employees' community involvement and personal interests.

Why Join John Deere?

At John Deere, we're passionate about making a difference in the world. We're committed to building a culture of innovation, inclusivity, and respect, where employees can thrive and grow. If you're looking for a challenging and rewarding role that aligns with your values and aspirations, we invite you to join our team.

Equal Opportunities:

John Deere is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and we're committed to providing a fair and inclusive hiring process.

If you're ready to make a difference and join a team that's shaping the future, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.